guest service supervisor - hotel

Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College/CEGEPExperience: 2 years to less than 3 yearsWork settingHotel, motel, resortTasksEstablish work schedules and proceduresPerform same duties as workers supervisedResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityCo-ordinate, assign and review workHire and train staff in job duties, safety procedures and company policiesMaintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryRequisition materials and suppliesWork conditions and physical capabilitiesAttention to detailFast-paced environmentWork under pressurePersonal suitabilityAccurateClient focusDependabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeInterpersonal awarenessJudgementOrganizedTeam playerSupport for persons with disabilitiesProvides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugeesProvides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youthsProvides awareness training to employees to create a welcoming work environment for youthSupport for VeteransProvides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous peopleProvides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workersProvides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minoritiesProvides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities