Dispatcher Bilingual

WHY TRIMAC?Are you a highly motivated self-starter who continually looks for new opportunities and initiatives to drive change across the organization? Are you looking for a creative, challenging job that contributes to your community's way of life in a stable industry? Are you highly collaborative and believe that the best results are achieved through strong relationships and partnerships? Trimac is a North American company with over 75 years of history that is geared to embrace a changing, technology-driven future and we're looking for candidates who want to join us on our journey!THE ROLEReporting to the Dispatch Manager, this Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this role!Schedule: Monday to Friday (8:00-17:00) + on-call (1 week/4)WHO YOU AREYou are an excellent problem solver.You are a team player. You cooperate easily and gain trust quickly.You are self-motivated and able to work with minimal supervision.You are detail-oriented.A DAY IN THE LIFEResponsible for communicating the load plan to drivers and customers.Ensure the drivers have the proper instructions to perform their duties safely.Listen to all driver concerns and act on them appropriately.Ensure the Company meets all customer requirements, and any changes are communicated immediately.Ensure the dispatch system is up to date.Work hand in hand with the Load Planners.Identify opportunities to increase efficiency for both the Company and the customer.Ensure trailer interior washes are completed where required.Ensure all orders and trip events are recorded in the TMW in an accurate and timely fashion.Where applicable ensure that invoicing and driver pay are completed daily.Where applicable audit TMW reports for compliance requirements.Service failure reports are recorded in TMW and brought to the attention of the Branch Manager or designate.Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations.Ensure all drivers and equipment meet regulatory and corporate compliance.Assign the proper equipment for the jurisdiction and the job requirements.REQUIREMENTSNeeds to speak and write French & English.English is required to communicate with customers and departments outside of Quebec.High School Diploma.2-5 years of related experience and/or training.Excel at good communication skills in a team environmentExperience using a variety of systems.General knowledge of the transportation industryCandidates with TWM experience will be given preference.Considered an asset: post-secondary education.SAFETY COMMITMENTSWe make Safety a part of every decisionWe make Safety personal.We have the courage to intervene.Trimac Transportation is an equal-opportunity employer that is committed to employment equity. We value a diverse workforce and are committed to hiring practices that are fair and equitable.SPEAK with a Recruiter ! 1-866-4-TRIMAC