Senior Patient Access Programs Manager

Astellas Canada – At Astellas, we strive to become a cutting-edge, value-driven life science innovator. This means working at the forefront of healthcare change to turn innovative science into VALUE for patients. What sets us apart is our focus on patients, our pioneering innovation, our collaborative culture, and the passion of our talented people.Making a positive impact on patients’ lives is the purpose behind everything we do. At Astellas, we are relentless in our pursuit of scientific progress and in tackling unmet medical needs, demonstrated by our legacy in oncology, overactive bladder and transplant and our impressive pipeline in women's health, blindness and regeneration, genetic regulation, immuno-oncology, mitochondria and targeted protein degradation. About Us: We are a global pharmaceutical company headquartered in Japan, with a team of more than 14,000 managing operations in approximately 70 countries around the world. We are in the Top 30 global biopharma company based on global revenues and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce Pharma. In Canada, we are growing to meet the exciting opportunities realized by our legacy brands and rich pipeline of innovative treatments.We are looking for candidates who will thrive in our entrepreneurial and empowering environment where talent and leadership flourish. Do your values align with our Astellas Way - patient focus, ownership, results, openness and integrity? Then we would love to hear from you. From the first day in role, everyone at Astellas has a responsibility for creating a brighter future for patients around the world. We nurture exceptional relationships with our employees to allow them to thrive, foster innovation, and deliver exceptional business results. We work to create a culture where our people feel empowered to pursue brave ideas and ambitious outcomes, to have the confidence to be accountable for a higher standard of performance and embody a competitive and solutions-oriented mindset. Our expertise, science and technology make us a pharma company. Our open and diverse culture is what makes us uniquely Astellas. Astellas Pharma Canada (APCA) is currently searching for a Senior Patient Access Programs Manager reporting to Head, Market Access & Government Relations.  DescriptionThe Senior PAP Manager plays a critical role in leading the strategic development, execution, and management of the comprehensive and complex Astellas’ Patient Assistance Programs (PAP) for current and future pipeline products. Accountable for developing, implementing, managing, and optimizing the PAP programs required by APCA. The programs must provide maximum value and meet the needs of the patients and Health Care Professionals. Accountable that all the programs meet robust internal processes and compliance polices. The role requires significant interaction with marketing, sales, market access, finance, legal and compliance, regional stakeholders. As Astellas transforms into a highly specialized company, PAPs will play an even more critical part of the success for the future portfolio, in particular with evidence generation. Serve as a subject matter expert who can envision the integration of collecting Real World Evidence that is strategically aligned with medical, marketing and market access needs. This will be pioneering for Astellas globally and will require close collaboration and integration with medical and market access, in country and above country. Essential Job DutiesLead the design, execution, and management of PAPs in collaboration with marketing, sales, medical, market access, finance, and E&C. Lead the brand cross functional team to identify new program requirements and initiatives, to evaluate current programs, to provide strategic guidance on any modifications, and lead the execution of strategies, as required. Work proactively with cross functional partners to ensure programs meet both internal and external customers’ needs, and to deliver best in class programs for patients and physicians. Work with medical/HEOR to capture Real World Evidence (RWE) in the programs that will support medical, marketing and reimbursement strategies.  Be the primary accountable manager for PAPs and ensure programs are compliant to relevant SOPs, local regulation, pharmacovigilance, and data privacy policies. Be a subject matter expert for PAPs in the event of audit or regulatory inspections and oversee and lead the implementation of any Corrective and Preventative Actions. Identify, assess, and manage PAP vendors including training, resource allocation, adherence to contractual obligations, policies, and issues management. Ensure contractual agreements with vendors are in place and vendors follow agreed upon terms/conditions e.g audits.  Ensure ROIs are assessed and manage programs with > $7.5 million budget.  Lead the management of PAP to ensure they are operating as planned, respond to questions from HCPs and vendors as well as the field team. Track KPIs/insights associated with PAPs and ensure feedback mechanism in place with regular reviews e.g., business reviews with vendors and internal functions to ensure compliance with SOP, audits, etc. Responsible for assessing the financial ROI on investment and leading the strategic recommendation to the PAP throughout the lifecycle of the product. Lead the transition of bridged patients from PAP program to private or public insurers. Ensure seamless approach for customers (patients, physicians) to ensure reimbursement criteria is optimal and patients are bridged smoothly to either private or public payer.