Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.
Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.
A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl and complementary products.
We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.
Family. History. Proud to be Ames Tile.
As the Design Center Supervisor, you will lead our design team and orchestrate the seamless flow of design center activities ensuring exceptional customer experiences, establishing our Design Center Brand as the first choice within our design community.
We are on a journey to continuously improve and elevate our Showroom Customer experience. If this sparks an interest, we want to hear from you!
What You'll Do:
- Coordinate with Design Center Consultants to ensure customers receive personalized attention and guidance for their projects resulting in positive experiences
- Oversee day to day Design Center operations
- Premium level Design Center appearance maintained, supporting our brand
- Work closely with and collaborate with Sample Department
- Conduct market research and monitor industry trends & customer needs
- Establish and support Ames’s value proposition
- Build and maintain a design forward consultative sales culture
Team leadership & development
- Lead and inspire team of Design Center Consultants
- Provide ongoing training, coaching, and development opportunities to team members through monthly 1:1s, performance reviews and development plans
- Continuous product knowledge training to enhance team knowledge
- Establish and maintain a high level of product knowledge
- Establish and monitor sales targets
- Implement and execute sales strategies
- Implement proactive customer outreach and follow up activities
- Develop, manage, and build Design Center Client territory
Industry Networking & Affiliations
- Identify and participate in networking and design community opportunities and events, building allies within the design community
- Participate in industry affiliations
- Conduct educational opportunities for the design community
Branch Leadership Team
- Collaborate with Ames leaders to connect the brand to design center efforts and support company initiatives
- Work closely with branch leadership team to ensure smooth branch operations & continuous improvement initiatives
Who You Are:
- Interior Design certificate and/or educational accreditation certificate
- 5+ years industry and/or design experience
- Consultative sales experience within building materials industry
- Previous experience with tile, stone, vinyl, floor products an asset
- Experience leading and developing teams
- Passion for Customer Service
- Ability to comfortably lift up to 45lbs
- Hands on Leadership style, a willingness to take on all tasks, large and small
- Current with latest design trends
- Great Place to Work Certified.
- COR Safety Certified.
- Work Life Balance Initiatives.
- Competitive Compensation.
- Annual Profit-Sharing Program.
- Comprehensive Benefits, plus a Health Spending Account.
- Employee Family and Assistance Program.
- Company Pension Plan.
- Make a Difference Initiatives through the Ames Family Foundation.
- Professional Development (Tuition Reimbursement).
- Community Service (Volunteer) Days.
- Company Events (ft. lots of food).
- On-Site Starbucks Coffee Machine.
- On-Site Parking.
- Ames Tile & Stone Discount (Friends & Family).
Work Type: Onsite (in person, because we enjoy spending time with each other and believe curiosity and creativity is more contagious in person).
Additional Info
Job Type : Full-Time
Website : https://www.amestile.com/career
How to Apply? : Please email resumes and cover letter to Prabjit Lally: [email protected]
We are proud to be a sponsor of the HAVAN Member Expo and other events organized by HAVAN. This Expo is an exceptional platform for us to connect with our valued clients and industry professionals. We deeply appreciate HAVAN’s remarkable... Read more...
We are proud to be a sponsor of the HAVAN Member Expo and other events organized by HAVAN. This Expo is an exceptional platform for us to connect with our valued clients and industry professionals. We deeply appreciate HAVAN’s remarkable... Read more...
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The HAVAN provides strong leadership. HAVAN leaders are often in the news and you find their consistent presence in the media. Read more...
The HAVAN provides strong leadership. HAVAN leaders are often in the news and you find their consistent presence in the media. Read more...
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