Quality Manager

Company:  Mondelez International
Location: Old Toronto
Closing Date: 07-08-2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team’s capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.

How you will contribute

You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department’s budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company’s image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Relevant experience (operations, quality and/or R&D)
  • Project management and managing multiple priorities
  • Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material
  • Communicating effectively and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance
  • Working with customers on quality related issues

More about this role

What you need to know about this position:

Under the direction of the Plant Manager, the Quality Systems Manager is responsible for the sites Quality and Sanitation programs. Specifically this role will be responsible for the quality assurance, quality control and sanitations policies, people and programs.

What extra ingredients you will bring:

  • Acts as the primary FSSC (ISO 22000) Management Representative and drives continuous improvement of the Quality Management System
  • Establishes site quality and sanitation programs based on Mondelez standards and requirements and ensures implementation across the site and integration into current practices
  • Monitors consumer complaints driving reductions in total complaints and ensuring plans are developed to focus on key dissatisfier reduction
  • Provides technical support to Conversion, Business Development and Continuous Improvement teams in the trouble shooting of production and/or packaging problems.
  • Participates as the Quality Lead for engineering projects, ensuring quality and sanitation requirements are satisfied during the change management process
  • Prepares the site for ISO, Quality and Customer audits ensuring programs are in place, audits are resourced and corrective actions plans are developed and completed
  • Ensures required Quality training is identified, scheduled and completed for employees at all levels
  • Enhances knowledge and skill levels in key scientific/technical areas and other functional groups within the Company.
  • Compliance to in process checks, Quality related activity and FG analysis & verification
  • Ensure compliance of PAPAs
  • Responsibility of Legal & Regulatory compliance at all levels
  • Collaborating with RDQ for various new initiatives on Process improvement, Productivity and NPD trails.
  • Work towards Consumer compliant reduction action plan and lead its root cause analysis
  • Coordinate the investigation, RCA and action plans for Quality Non- conformities and Incident
  • Responsible for food safety compliance at all level
  • Drive all pest control activities for site
  • Responsible for implementation of QP compliances and upcoming changes at shop floor
  • Building capability for QP requirements, Quality checks and QM pillar work process
  • Ensure Hold and Release, FEFO, rework management and reduction, Traceability and flavor/PDR room operations.
  • Ensure adherence to Sanitation program requirements including periodic & routine hygiene schedule for infra & equipment, cleaning SOP, cleaning tools maintenance, etc. as per SOP
  • Lead QM pillar and work process adherence for site
  • Ensure closer of action points for quality related loss projects
  • Implementation of Manufacturing Standards and FPPDR at shop floor
  • Responsible for Q points tracking and compliance on IQS
  • Ensure quality culture at shop floor for hourly & Salary pool
  • Ensure documentation of all quality related requirements and reporting data
  • Leading Function DMS, Quality review and meetings and represent in DMS 2 /3/4

Education / Certifications:

  • University Graduate in Food or Life Science
  • 8-10 years of experience in quality assurance and control in a food manufacturing environment

Job specific requirements:

  • Strong communication and interpersonal skills
  • Good analytical and problem solving skills
  • Coaching mindset and ability to function in a servant-leadership model
  • Excellent planning & organizational skills with the ability to prioritize effectively
  • Ability to successfully collaborate across different teams and stakeholders
  • Flexibility to adapt to a dynamic and fast paced high performance work system
  • Exhibit learning agility and display potential to grow in the organization by taking up diverse and challenging assignments.

Full-time

Stellenbeschreibung

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team’s capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.

How you will contribute

You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department’s budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company’s image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Relevant experience (operations, quality and/or R&D)
  • Project management and managing multiple priorities
  • Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material
  • Communicating effectively and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance
  • Working with customers on quality related issues

More about this role

What you need to know about this position:

Under the direction of the Plant Manager, the Quality Systems Manager is responsible for the sites Quality and Sanitation programs. Specifically this role will be responsible for the quality assurance, quality control and sanitations policies, people and programs.

What extra ingredients you will bring:

  • Acts as the primary FSSC (ISO 22000) Management Representative and drives continuous improvement of the Quality Management System
  • Establishes site quality and sanitation programs based on Mondelez standards and requirements and ensures implementation across the site and integration into current practices
  • Monitors consumer complaints driving reductions in total complaints and ensuring plans are developed to focus on key dissatisfier reduction
  • Provides technical support to Conversion, Business Development and Continuous Improvement teams in the trouble shooting of production and/or packaging problems.
  • Participates as the Quality Lead for engineering projects, ensuring quality and sanitation requirements are satisfied during the change management process
  • Prepares the site for ISO, Quality and Customer audits ensuring programs are in place, audits are resourced and corrective actions plans are developed and completed
  • Ensures required Quality training is identified, scheduled and completed for employees at all levels
  • Enhances knowledge and skill levels in key scientific/technical areas and other functional groups within the Company.
  • Compliance to in process checks, Quality related activity and FG analysis & verification
  • Ensure compliance of PAPAs
  • Responsibility of Legal & Regulatory compliance at all levels
  • Collaborating with RDQ for various new initiatives on Process improvement, Productivity and NPD trails.
  • Work towards Consumer compliant reduction action plan and lead its root cause analysis
  • Coordinate the investigation, RCA and action plans for Quality Non- conformities and Incident
  • Responsible for food safety compliance at all level
  • Drive all pest control activities for site
  • Responsible for implementation of QP compliances and upcoming changes at shop floor
  • Building capability for QP requirements, Quality checks and QM pillar work process
  • Ensure Hold and Release, FEFO, rework management and reduction, Traceability and flavor/PDR room operations.
  • Ensure adherence to Sanitation program requirements including periodic & routine hygiene schedule for infra & equipment, cleaning SOP, cleaning tools maintenance, etc. as per SOP
  • Lead QM pillar and work process adherence for site
  • Ensure closer of action points for quality related loss projects
  • Implementation of Manufacturing Standards and FPPDR at shop floor
  • Responsible for Q points tracking and compliance on IQS
  • Ensure quality culture at shop floor for hourly & Salary pool
  • Ensure documentation of all quality related requirements and reporting data
  • Leading Function DMS, Quality review and meetings and represent in DMS 2 /3/4

Education / Certifications:

  • University Graduate in Food or Life Science
  • 8-10 years of experience in quality assurance and control in a food manufacturing environment

Job specific requirements:

  • Strong communication and interpersonal skills
  • Good analytical and problem solving skills
  • Coaching mindset and ability to function in a servant-leadership model
  • Excellent planning & organizational skills with the ability to prioritize effectively
  • Ability to successfully collaborate across different teams and stakeholders
  • Flexibility to adapt to a dynamic and fast paced high performance work system
  • Exhibit learning agility and display potential to grow in the organization by taking up diverse and challenging assignments.

Work schedule:

Full-time

Steht Umzugsbeihilfe zur Verfügung?

Es wird keine Umzugsunterstützung angeboten

Geschäftsbereich Zusammenfassung

Mit zahlreichen Marken, die zu den Favoriten der Verbraucher gehören, darunter Cadbury, OREO, Christie und Maynards, sind wir eines der größten Snack-Unternehmen in Kanada. Viele unserer ikonischen Marken belegen in ihren Kategorien den ersten, zweiten oder dritten Platz, und unsere Hersteller und Konditoren haben die beneidenswerte Mission, Schokolade, Kekse, Cracker und Süßigkeiten in unseren ikonischen Fabriken und Standorten in ganz Ontario zu kreieren und herzustellen. Als Unternehmen mit vielen ehrgeizigen Wachstumszielen haben wir allein in den letzten Jahren nahezu 250 Millionen Dollar in unsere Werke in Ontario investiert. Wir führen Marketingkampagnen durch, die innovative Produkte wie Cadbury Dark Milk Tafeln und OREO Birthday Cake und Peppermint Bark Kekse promoten.Unsere Gemeinde von mehr als 2.683 Mitarbeitern ist in ganz Kanada vertreten und unser Hauptsitz liegt in Toronto. Leidenschaft und Einsatzbereitschaft kennzeichnen unser Unternehmen. Wir regen alle unsere Mitarbeiter dazu an, bei der Arbeit sie selbst zu sein, ihre Meinung zu sagen und die Diversität bei allen Tätigkeitsbereichen zu fördern. Darüber hinaus pflegen wir ein flexibles Arbeitsklima und legen großen Wert auf Vertrauen und Empathie, um ein echtes Zugehörigkeitsgefühl zu erreichen.

Mondelez begrüßt und unterstützt die Bewerbungen von Menschen mit Behinderungen. Für Bewerber/innen mit Behinderungen, die an allen Aspekten des Auswahlverfahrens teilnehmen, sind auf Anfrage Vorkehrungen möglich. Bitte beachten Sie, dass der Begriff "Vorkehrungen" in dieser Stellenausschreibung Änderungen bedeutet, die vorgenommen werden, um den Bedürfnissen von Menschen mit Behinderungen gerecht zu werden.

Stellentyp

RegulärSupply Chain Quality AssuranceProduct Quality, Safety and Compliance

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Mondelez International
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