Manager, Strategic Pharmacy Engagements

Site Name: Mississauga Milverton DrivePosted Date: Sep 27 2024Please be aware that this position is part of a pre-identified candidate pool.GSK is on a journey to deliver transformative and best-in-class Pharmacy experiences to our customers and patients. This strategy is far-reaching and spans across the Enterprise in bringing to life GSK brands through the Pharmacy channel and strategic partnerships.As Manager, Strategic Pharmacy Engagement, you will be responsible for leading the design and delivery of innovative Pharmacy partnerships and initiatives. The role has a dual focus on driving business results and building capabilities to remain future-ready.The Pharmacy team is focused on achieving our ambition through:Creating exceptional customer-first and digital-led experiences that maximize marketplace potentialRelentless prioritization and decision-making fueled by customer insights and data that deliver relevant, timely, and impactful messaging and content to retailers and patientsRemoving barriers to enable innovative solutions and real-time connections, driving value when, where, and how our customers prefer.This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:Implement change processes for the self-service tool that Sales Professionals will utilize to locate information to aid in their daily jobs.Manage the self-service content and requests effectively to ensure the Sales Professionals easily gain access to the information.Work with Subject Matter Experts creating content for the self-service tools in a way that is quickly and easily understood.Assist Sales Professionals in the navigation of the self-service portal.Identify and prioritize process improvement projects as needed.Monitor Sales Professionals interactions with the self-service tool closely to observe potential impact on operations.Monitor monthly quality and service level metrics to identify trends and develop additional content to allow Sales Professionals greater time in front of their customers.Create monitoring controls which allow the leadership team to quickly analyze self-service trends and assess need.Collaborate with vendors and IT to ensure business continuity and implementing changes to the self-service tool.This role is responsible for the maintenance of self-service content for 5,000 sales professionals across all business units.Why you?Basic Qualifications:We are looking for professionals with these required skills to achieve our goals:Experience working with third-party vendors and agreements. Solid understanding of good governance and risk management essential, with a keen eye for detail.Experience in working across boundaries with diverse internal & external cross-functional stakeholders, spanning varied levels of hierarchy.5+ years of retail expertise.Bilingualism (English & French) would be an asset.Experience influencing without direct authority across cross-functional teams, working effectively in complex situations.Listens and incorporates different perspectives across Medical, Commercial, Customer, and other functions.Drives market and brand opportunity analysis and develops actionable insights.Recognizes tradeoffs and makes adjustments as needed; prioritizes well across short- and long-term needs.Seeks to continuously improve self, others, the business, and the organization.Strong written and verbal communication skills.Preferred Qualifications:MBA preferred.Why GSK?Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:Operating at pace and agile decision-making – using evidence and applying judgment to balance pace, rigor, and risk.Committed to delivering high-quality results, overcoming challenges, focusing on what matters, execution.Continuously looking for opportunities to learn, build skills, and share learning.Sustaining energy and well-being.Building strong relationships and collaboration, honest and open conversations.Budgeting and cost-consciousness.Why GSK?Uniting science, technology, and talent to get ahead of disease together.GSK is a global biopharma company with a special purpose – to unite science, technology, and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology, and oncology).Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged, and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their well-being. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [email protected]. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. #J-18808-Ljbffr