Operations Coordinator

OPERATIONS COORDINATOR Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible. Localization: Ville St-Laurent, QC. Salary: $22/h to $26.5/h, according to experience. Schedule: Monday to Friday, hybrid position. Flexible work schedule, to facilitate international virtual meetings. Tasks: Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies. Process all orders to send to the distribution facility. Verify inventory availabilities. Deal with logistics: routing orders via EDI or Retailer portals. Pro-actively open-order files by account indicating current routing issues & actions/EDC dates. Weekly review of results with Sales teams. Actively work to achieve on-time delivery metrics (OTIF). Escalate issues and identify solutions. Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions. Assist in the review and research of all disputes rejected claims to determine next steps. If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator. Join our client’s team and play a vital role in maintaining financial integrity within their organization's inventory management processes. Skills: Detail oriented, analytical, and highly organized with proven ability deliver accurate and actionable information, and to work quickly in a fast-paced environment. Strong attention to detail and accuracy, comfortable with multitasking and working under pressure. Ability to work autonomously. Excel skills - intermediate level. Strong problem solving and analytical skills. Strong communication skills. Ability to work well within a team environment Focused on the outcome for the team and company.   Qualifications: Fluency in English and French, spoken and written. Many interactions in this position will be in English, such as with American management or suppliers. Bachelor’s degree (BAC), preferably in Commerce or related field (or equivalent experience). 2 years minimum of experience in a customer service or account management role. 2 years minimum of experience with retail majors in a B2B (Business to Business) capacity.