Business Development Manager - CCaaS

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.Overview: Responsible for developing business on CCaaS and UCaaS through South America region.Responsibilities: Work closely with sales account managers to identify key projects to sell CX SolutionsContinuously grow and expand knowledge of Unify/Mitel across the entire portfolioSupport the account planning process and carry out strategic plansEarn the trust of senior IT and business executives of enterprise accounts and create long-term partnerships with customersWork closely with product teams, product engineering, professional services, and product support to ensure a world-class customer experienceSupport customer meetings through presentations like whiteboarding or formal presentations, demonstrations and conversations around Contact Center solutions.Respond RFX, being responsible to build a winner solutionElaborate technical and commercial proposalsHandover projects from pre-sales to Operation and Delivery teamRequirements: Computer Engineer, Network Engineer, Computer Scientist or similarProven knowledge of Contact Center solutions (on premise and cloud)Proven experience in pre-sales activities (at least 3 years)A team player with the ability to communicate well with team and customers.English proficiencySpanish will be a plus.Strong analytical skills combined with strong organizational and prioritization skills.Excellent communication skills with the ability to convey complex messages to a wide range of internal and external stakeholders at varying levels of seniority.Takes ownership and follows through on decisions and actions.Additional Preferred Skills: Customer-facing sales skills: It's expected from candidate to feel comfortable engaging with customers from different positions, roles and levels.In-depth technical knowledge of CCaaS and UCaaS: showcasing Senior Pre-Sales skills through presentations, meetings, product demonstrations, whiteboarding sessions or additional customer-oriented activities#LI-DD1For more information, visit Why Mitel or follow us on LinkedIn here.Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.