Technical Product Manager

Are you ready to take your career to new heights? As Canada's leading ultra-low-cost carrier, dedicated to providing affordable and exceptional travel experiences to Canadians, Flair Airlines is always on the lookout for talented individuals to join our team and contribute to our success as we continue to expand our route network, flight frequency, and services. Given our commitment to growth and excellence, we are currently seeking candidates for the following position: Job Title: Technical Product Manager Department: IT (Digital Product Management) Location: Calgary, AB, Edmonton, AB, Vancouver, BC and Toronto, ON Work Arrangement: This role is primarily based in the office environment Position Overview: Reporting to the Director of Digital Product Management, the Technical Product Manager will play a crucial role in shaping our product portfolio and driving the successful delivery of innovative technology solutions. This leadership position requires a blend of strategic thinking, technical expertise, and effective collaboration to ensure that our products meet the needs of both the business and our customers. In this role, you will help build and lead a dynamic cross-functional team, providing guidance while fostering a culture of innovation and excellence. Primary Job Functions: The duties of the Technical Product Manager include: Provide strategic direction for projects within the business by maintaining a comprehensive technical product roadmap. Allocate new projects to project managers with clear explanations. Monitor the progress of each project to ensure timely delivery and alignment with objectives. Act as a liaison to bridge the gap between internal business groups and initiatives. Support and drive executive initiatives both departmentally and company-wide. Ensure all IT solutions are integrated and compatible with current systems. Oversee the technical configurations that meet the needs of the business, including but not limited to user roles, delay codes, messaging setup/addition, etc. Develop user training programs for core applications. Create and maintain a Policy and Procedures Manual related to core applications. Regularly review processes and procedures to ensure continuous improvement and adaptability to the evolving needs of various business groups. Perform other duties as assigned . Qualifications & Requirements: The preferred candidate should exemplify Flair's core values of Respect, Integrity, Reliability, and Resilience while demonstrating success in previous roles. Additionally, we are seeking individuals who possess: Education: A postgraduate degree in business or technology is required; an equivalent combination of education and experience may also be acceptable. Experience: Minimum of five (5) to ten (10) years of relevant product leadership experience. Proven track record as a Technical Product Manager with successful product launches. Airline experience is not mandatory but is considered an asset. Demonstrated ability to deliver complex projects. Strong interpersonal skills to build and maintain effective working relationships and demonstrate team-building capabilities. Skills & Abilities: Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Exceptional analytical and problem-solving skills for developing effective solutions. A customer-focused mindset is essential for engaging with both internal and external stakeholders. Proficient in analyzing opportunities and challenges, recommending solutions, and communicating effectively and confidently (both verbally and in writing). High level of curiosity and motivation for continuous learning and development. Strong influencing and collaboration skills to drive cross-functional teamwork. Ability to maintain a high level of operational and technical knowledge necessary for the role. Competencies: Leading as a Flair teammate by demonstrating collaborative behavior and modeling the company's values in all interactions. Maintaining diverse relationships with peers and stakeholders to foster effective communication and collaboration. Delivering results with impact by setting clear goals, prioritizing tasks effectively, and continuously striving for improvement in performance and outcomes. Requirements: Clear criminal record check and satisfactory employment references. Must be legally eligible to work in Canada without restriction. Why Join Flair Airlines: At Flair Airlines, we value our employees and provide a supportive and collaborative work environment that offers opportunities for growth and professional achievement. Additionally, we offer a comprehensive benefits package, effective on your first day of employment , which includes: Competitive compensation package including medical and dental benefits, both short and long-term disability coverage, life insurance, dependent life insurance, and an employee & family assistance program. Pension plan with matched contributions. Individualized performance bonuses based on achievements. Attractive referral incentive program. Access to our staff travel program, allowing employees and their travel companions unlimited travel access across the Flair network. How to Apply: If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. Application Deadline: when a successful candidate is identified. Flair Airlines is committed to creating an inclusive, equal, and accessible environment that attracts diverse talent. We encourage qualified candidates from all backgrounds to apply for this role. If you require accommodation during the selection process, please let us know. While we appreciate all applications, only shortlisted candidates will be contacted for the next stage of the recruitment process. We look forward to the possibility of welcoming you on board! Website: www.flyflair.com #J-18808-Ljbffr