ECHO (Extension of Community Healthcare Outcomes) Facilitator - Repost

Position Overview ECHO (Extension of Community Healthcare Outcomes) is a virtual training and capacity-building model that supports healthcare providers in delivering high-quality, evidence-based mental health and addictions care in the local communities. Through multipoint videoconferencing, ECHO links care expert inter-disciplinary teams with front-line care providers in order to share best practices, jointly discuss practical recommendations for complex client care, and build sustainable communities of practice. This is an emerging area of practice and one that presents a significant opportunity for improving access to mental health and addiction services, both in remote and urban settings. Main Function In this role, the Provincial ECHO Facilitator will collaborate with internal and external stakeholders to plan and execute multi-session virtual education programs provincially. The coordinator will oversee meetings and session logistics, including scheduling presenters/moderators, developing, collecting, sharing and printing relevant materials, guiding meeting agendas and preparing minutes, as well as coordinating with administrative support to ensure booking rooms, online meeting spaces, and teleconference lines are booked. The coordinator will also support the program with participant recruitment and communicate with healthcare provider participants and clinical educators before, during, and after the session to ensure they can adequately engage in the program. In addition, the coordinator will engage with diverse program stakeholders to understand their needs, support the evaluation of sessions and consider ways to integrate feedback to support high-quality services. The coordinator will also support program communication materials, including updating content on the website and orientation packages. Experience Minimum of 5 years’ experience in health professional/clinical education. Experience in curriculum design and multimedia education, including online learning. Evidence of superior communication skills. Education (Degree/Diploma/Certificate) A Bachelor’s degree in health-related professions is required. A master's degree in a health discipline is preferred. An equivalent combination of education and experiences may be considered. Coursework/certification in adult and/or continuing health professional education is an asset. Certification/Licensure/Registration Active member in good standing of an associated regulatory body as appropriate. Qualifications and Skills The provincial health system in Manitoba has adopted the framework. Excellent interpersonal skills, organizational and decision-making skills required. Must have excellent English communication skills, both oral and written. Excellent facilitation skills. Understanding of continuing medical/psychosocial education, the mental health and addictions system, digital health solutions and software (including Zoom) are required. Strong customer service skills are required. Ability to manage their time, as well as organize and prioritize tasks is required. Strong knowledge of various research and statistical methodologies, as well as, leading, planning and executing research projects. Passion for health equity, and building capacity amongst Manitoba healthcare professionals. Physical Requirements May be required to work safely in a typical computerized office environment with frequent meetings. May be required to travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.