Retail Sales Technician

POSITION SUMMARY RED Mountain Resort is for Retail Sales Technician for part-time and/or full-time positions. The Sales Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service. MAJOR RESPONSBILITIES POS Sales Processing/Paper Handling Process all sales transactions in a friendly and efficient manner File forms, vouchers and documents in appropriate locations Accurate and efficient cash handling, balance end of day cash-outs Customer Service Provide customers with excellent service and a memorable shopping experience Possess good product knowledge – know what you are selling Keep the shop environment upbeat and comfortable Answer phones & reply to work emails Be able to answer questions about Red Mountain Resort services and on-mountain activities Inventory & Merchandising Ensure environment is always clean, tidy, attractive, and inviting Receive merchandise, reconcile with packing slip & tag stock Note inventory levels; inform supervisor re: low stock items Be aware of backroom stock availability Re-stock shelves and racks as required Be alert and help to prevent any loss of merchandise KEY KNOWLEDGE, SKILLS AND ABILITIES Education High School diploma minimum Post secondary education an asset Experience Ski industry/retail experience Good retail product knowledge Knowledge of Red Mountain Resort, Rossland and their history Cash handling experience required Retail shop experience required Experience with POS software Proficiency with Excel & Word Able to troubleshoot computer problems Physical and Other Requirements Ability to lift at least 50 lbs. Ability to work on your feet for long period of time Ability to carry stock up several flights of stairs Skills and Abilities Professional, friendly & outgoing demeanor Respects and supports company policies and procedures Willingness to help fellow employees & be part of the team Good attention to detail Conforms to Red Sports employee code of conduct/appearance requirements Exceptional interpersonal skills Good team player Customer service-oriented Accuracy and efficiency in transaction processing and cash handling Excellent multi-tasking skills Able to maintain friendly, professional attitude in a high-pressure environment The wage for this position is $17.40/hour. #J-18808-Ljbffr