customer service clerk

Work Term: PermanentWork Language: EnglishHours: 32 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Experience an asset or equivalent experienceWork settingAgricultureTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services offeredIssue receipts and other formsMaintain records and statisticsPerform general office dutiesReceive paymentsMaintain and manage digital databaseAnswer clients' inquiries and provide informationConsult with clients after sale to provide ongoing supportComputer and technology knowledgeMS OfficeWork conditions and physical capabilitiesAttention to detailWork under pressureHand-eye co-ordinationPersonal suitabilityPunctualityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityOrganizedReliabilityTeam playerInitiativeJudgementAbility to multitaskDependabilityHonestyQuick learnerScreening questionsAre you currently legally able to work in Canada?Health benefitsDental planDisability benefitsHealth care planParamedical services coverageVision care benefitsFinancial benefitsGroup insurance benefitsLife insurancePension planLong term benefitsLong-term care insuranceOther benefitsPaid time off (volunteering or personal days)Travel insurance