The Network/Systems Administrator position is an IT operation, hands-on technical role. Responsibilities include managing and operating IT infrastructure such as network devices, servers, printers, storage, cloud services, telecom equipment and monitoring systems. Along with managing the IT Infrastructure this role also acts as Tier 2 support team for the Service Desk.
Responsibilities:
• Work on multiple infrastructure projects at the same time
• Lead projects from setup to configure to deployment
• IT Operations Management and Support
• Manage IT services and support incidents, service requests, changes, problems and assets related to IT infrastructure
• Resolve tickets escalated from Tier one support team
• Responsible for backups and restoration of data
• Maintain, review and update documentation
• Vendor escalation of setup and support of IT Infrastructure
• Tier 2 On-Call rotation
Qualifications:
• Minimum 4 years of experience as a Network/Systems Administrator
• Advanced knowledge of Windows Server OS, Windows Desktop OS, Active Directory (AD), MS Exchange, LAN/WAN/VLANS, TCP/IP, DNS, DHCP, Certificates, VPN, Voice and telephony
• Good experience with Cisco routers, switches and firewalls (CCNA certification an asset)
• Good experience with Azure administration
• Advanced experience with Windows network servers
• Strong Office 365 knowledge
• Intermediate level of knowledge of IT Security, Alert and event monitoring, MacOS
• Knowledge of AWS Cloud, Linux an asset
• Advanced troubleshooting and diagnostic skills
• Ability to work independently
• Time management skills and ability to juggle priority projects and tickets
This is a permanent remote/hybrid position with an annual salary of $75,000.00 – $85,000.00 located in Brampton, ON.
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