Learning Analyst

Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Learning Analyst. The Learning Analyst has the overall responsibility for effective administration, maintenance, development, coordination and continuous improvement of processes and practices for Learning and Operational Excellence at the Mississauga Lubricants Facility.The position requires the ability to thrive in a fast paced and multi-priority environment, while maintaining attention to detail and meeting deadlines. The Learning Analyst must be adept at prioritizing work and working independently, while also being comfortable collaborating in a team environment and as a service provider for the business.Job DutiesMaintain TIPS databasePerform key document tasks to ensure the development, revision, review and archiving of procedures following the TIPS administration process and provide timely reporting to leaders, at the frequency prescribed by the process.Work on continuous improvement projects with the Manager, Learning and Operational Excellence, to find more efficient document control processes.Learning Management System:Develop, evaluate and maintain curriculaMaintain relevant information in Training MatricesSubject matter expert in the LMS, providing guidance and support to the Operations organizationsMaintain learning database, including creation of new course codes and course content, documentation of training and certification completionsConsulting/Planning for System Changes/Additions/Problem Solving, as requiredDevelop reporting, as required, to validate compliance to required trainingCoordinate with Corporate LMS Administrator on needed functionality changes, enhancements, additional features, etc.Assist in development and maintenance of course evaluationsCoordinate in person training in collaboration with Site Safety TrainerCoordinate instructor led site safety training with PCLI site contact and contractor contact(s), in accordance with the Contractor Expectations Manual, including number of classes, participants, location of training, timing etc.Consult with stakeholders to assess needs and to coordinate training delivered by external providers (e.g. Forklift, Ministry Working at Heights, Mobile Elevated Platform)Validate pre-requisite training requirements.Drive continuous improvement in training delivery process, including proactive needs assessment, communication to employees and efficient classroom management and registrationParticipate in and represent the Company’s interests in all internal and external site audits, producing requested training program information and documentation including policies/procedures, materials, records, etc.Responsible for completing and maintaining all Learning related KPIsSupport learning and development projects and initiatives from planning through implementationProvides vacation coverage for the Operational Excellence Analyst position, in the Learning and Operational Excellence DepartmentExperienceREQUIRED EXPERIENCE:A minimum of six (6) years of job related experience requiredPREFERRED EXPERIENCE:Experience working as an internal service provider for an industrial business preferredExperience administering in Document Control and/or Learning Management Systems preferredExperience working in and developing web-based contentExperience with handling business critical recordsExperience developing training materialsREQUIRED EDUCATIONAL LEVEL:A minimum of a High School Diploma or equivalent is requiredPREFERRED EDUCATIONAL LEVEL:Post-secondary education in business, health and safety or a technical fieldRequired SkillsAble to demonstrate positive safety behavioursExceptional organizational skills, thinking ahead on tasks to anticipate future needs and/or potential challenges that may ariseExcellent attention to detail and proven track record of accuracyStrong knowledge of Windows and the Microsoft Office suite of applications, especially spreadsheets, presentations and word processing applications, and be adept at learning new software programsAbility to problem solve daily, exercising sound administrative judgement with a sense of urgency and in the absence of supervisionExcellent ability to proofread, edit and format complex documentsEffective communication skills – both written and verbal communications, both in-person and virtuallyExcellent judgement and discretion in handling confidential and sensitive informationDiplomacy, confidentiality, and the ability to prioritizeSelf-starter with the ability to work in a collaborative team-based environmentAble to build strong, positive and respectful relationships with diverse groups, at all levels of the organizationAn ability to work in a team environment and be equally comfortable working independentlyTrack record of taking initiative and working towards continuous improvementWork ConditionsThis position is located in a 24/7 manufacturing plant and at times experiences increased workload during a compressed period in advance of or upon completion of planned major outages for maintenance purposes.The incumbent works in an office environment. A large portion of the work requires sitting long periods at a computer terminal performing data entry. #J-18808-Ljbffr