Process Manager

Apex Systems is a large staffing and consulting firm and we are looking for a Process Managerwith strong Process Mapping and Documentation skills, governance experience, and lean six sigma knowledge to place at our client, a top Financial Institution.

Location:Downtown Toronto

Application Process:Please apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Phil Piche at [emailprotected] . Please reference Job Title Process Management Manager

Job Description:

• Design and manage the daily process flow including process measurement, analysis, and responding to breakdowns as needed
• Support a defined framework for prioritizing, delivering, and driving efficiencies to create better experiences for customers Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement
• Learn and leverage process management tools and techniques that are part of the design
• Manage and Improve systems
• Maintain knowledge of operational procedures and ensure documentation is relevant and updated
• Perform quality assurance routines on existing processes Build expertise in the tools and interactions that are a part of the process and use that expertise to enable stakeholders in the process to successfully play their roles
• Consult with the business on building a strong control environment for mitigating risk and addressing regulatory obligations
• Consult with the business on best practices for navigating operational and regulatory breakdowns
• Manage the day to day operations and prioritization of key initiatives within a Risk Governance team/pod Conduct data analysis and build and maintain risk insights and reporting products
• Manage and improve risk management processes with quality to ensure processes are performing as expected in an ever evolving risk and regulatory landscape

Job#: 2034305

Job Description:

Process Manager

Apex Systems is a large staffing and consulting firm and we are looking for a Process Managerwith strong Process Mapping and Documentation skills, governance experience, and lean six sigma knowledge to place at our client, a top Financial Institution.

Client:Financial Institution

Contract/Perm & duration: 14-monthContract

Location:Downtown Toronto

Application Process:Please apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Phil Piche at [emailprotected] . Please reference Job Title Process Management Manager

Job Description:

• Design and manage the daily process flow including process measurement, analysis, and responding to breakdowns as needed
• Support a defined framework for prioritizing, delivering, and driving efficiencies to create better experiences for customers Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement
• Learn and leverage process management tools and techniques that are part of the design
• Manage and Improve systems
• Maintain knowledge of operational procedures and ensure documentation is relevant and updated
• Perform quality assurance routines on existing processes Build expertise in the tools and interactions that are a part of the process and use that expertise to enable stakeholders in the process to successfully play their roles
• Consult with the business on building a strong control environment for mitigating risk and addressing regulatory obligations
• Consult with the business on best practices for navigating operational and regulatory breakdowns
• Manage the day to day operations and prioritization of key initiatives within a Risk Governance team/pod Conduct data analysis and build and maintain risk insights and reporting products
• Manage and improve risk management processes with quality to ensure processes are performing as expected in an ever evolving risk and regulatory landscape

• Bachelors degree in Engineering, Business, Commerce, or Science (or equivalent experience)
• At least 2 years of experience designing, building, managing and improving processes
• At least 2 years experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
• Experience working in an Agile workplace environment
• Experience of using Lean & Six Sigma to drive continuous improvement initiatives
• Experience in SQL, Tableau and other data analytical techniques would be preferred
• Experience working in the Financial Industry would be preferred

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.