Senior Personal Lines Underwriter

Our client is currently looking for a Personal Lines Underwriter to join their team. Do you want your customers to enjoy a unique, personalized and exclusive experience? This position is for you. Your duties will include: Assess and process risks beyond agent authority levels. Manage the most complex automobile and home insurance contracts, renewing or terminating according to established guidelines. Ensure compliance of files at the time of renewal and clearly communicate conditions of acceptance or refusal. Provide technical support to agents on risk selection criteria and computer systems. Respond to requests for risk, product and rate accommodation. Provide first-class customer service by answering calls, chats and e-mails in a call center environment. Follow-up with agents/clients on quotes and risks underwritten. Analyze relevant reports (inspections, vehicles, claims) to assess risk and claims exposure. Maintain technical skills through online and other training. What we are looking for: At least 4 years' experience in personal lines insurance. Interest in obtaining CIP (Chartered Insurance Program). Excellent negotiation and leadership skills. Good command of computer systems (MS Office suite). Sound judgment and analytical problem-solving skills. Autonomy, initiative and openness to change. Ability to work in a team and manage time effectively. Bilingualism (French and English) required to communicate with our customers, partners and teams across Canada. Good interpersonal skills and motivation to provide exceptional customer service. The offer: Competitive salary, vacation and retirement savings plan. Starts with 4 weeks vacation per year. Possibility of working in hybrid mode. Excellent professional development opportunities. Flexible benefits plan. Support for your professional training. Want to put your passion for the ultimate customer experience to work for you? Contact me at 437-227-6720 or by e-mail at [email protected]