Regional Sales Manager

Description Reporting To: Ontario Business Manager (OBM) Key Accountabilities Consistently works with the National Cable Specialists team to ensure sales and margin targets are met Establish and implement strategic initiatives (Market, Product, Customer to further profitable growth of Division Work cooperatively with teammates in the administration of sales transactions Duties Ensure all job functions are performed in accordance to the NCS Intl Standard Practice Instruction (SPI) Manual; Provide outside sales support to drive new business opportunities with new and existing customers; Provide leadership for Account Manager (AM) team to ensure sales and margin targets are met; Work closely with AM team to develop meaningful strategies for key customers. Approach all queries as an opportunity to train leading to better future business decisions; Assist AM team with customer opportunities and/or concerns as required; Deal with every escalated customer complaint in an expedient manner and ensure they are satisfied with our resolve; Identify and help develop internal/external opportunities to further enable profitable sales growth of the department. Opportunities include but are not limited to product, customer, processes, resources, etc; Build strong customer relationships with senior management at key customer accounts; Build strong vendor relationships; Implement all vendor initiatives with sales team;  Ensure employees have the tools and support necessary to do their job functions effectively; Coordinate and assist, when necessary , the various functions in office sales and administration, including: Providing pricing quotations to customers and following-up; Entering customer orders; Create, Implement, track and communicate KPIs employees; Provide market intel support to purchasing team; Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to immediate director reports and manager teammates as deemed necessary; Maintain a system of effective communication between Mississauga Operations, Purchasing and Administration so that all parties are regularly updated with capacity challenges and service issues; Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes; Complete documentation and participate in NCS annual forecast meetings; Keep open line of communication with OBM on all significant successes and challenges; Collaborates with OBM on all significant changes that are required; Works closely with OBM when support is required; Participate in a weekly Ontario sales, administration and operations conference call; Performs any other duties as required by OBM. What’s in it for you We are a major player, involved in the energy transformation in Canada. Certified* as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.  What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments?is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. *?it is a certification within a larger organization which includes NCS International Co .