Property Manager

Property Manager Department: Property Management Reports To: VP, Operations Harbinger Network has partnered with a leader in development and property management, with a portfolio of over 15 million square feet of industrial retail and office. They are looking to add a Property Manager to their team! Position Summary The Property Manager is responsible for managing a mixed portfolio of Office, Medical and Banking Institution properties in the GTA and oversees the employees associated with maintenance of all properties. KEY RESPONSIBILITIES Financial: Demonstrate ability to understand financial goals, operate building assets in owners’ best interest and in accordance with established Policies & Procedures; Maintain accurate records of all property transactions and submit on timely basis (i.e., move-in/move-outs, capitol or major work, etc.); Prepare annual budgets and income projections in a timely and accurate manner and updated monthly for quarterly review meetings with Executives; Initiate necessary legal action, generate documents and process in accordance with Provincial and Company guidelines; Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Administrative: Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow; Confirm all leases and corresponding paperwork are completed and input to our Yardi System accurately and on a timely basis; Ensure current Tenant files are properly maintained; Ensure all administrative paperwork (PO) are accurate, complete, and submitted on a timely basis; Ensure proper response and handling of all property emergencies with staff, Tenants, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on property, employee/Tenant injuries, fires, floods, freezes, etc.); Tenant Retention: Deal with Tenant concerns and requests on timely basis to ensure Tenant satisfaction with management; Current Incumbent: Develop and/or implement Tenant retention programs (i.e., Tenant functions, special promotions, monthly newsletters, etc.); Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.); Consistently implement policies of the properties. Personnel Management: Ensure efficiency of staff through ongoing training, instruction, and leadership; Plan weekly/daily office staff schedules and assignments; Coordinate maintenance schedule and assignments with Maintenance Staff; Administer action plans consistently, and document appropriately, communicate situations to Human Resources; Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Maintenance: Maintain property appearance and ensure repairs are noted and completed on timely basis. This requires regular property inspections and visits; Ensure that all service requests are recorded and communicated appropriately to maintenance. On emergency on call 24/7; Any additional duties and responsibilities as may be assigned, from time to time. Key Competencies Verbal and written communication skills; Problem solving; Good judgment; Concern for safety; Customer service oriented; Attention to detail; Initiative; Reliability; EDUCATION AND EXPERIENCE Property managers require completion of a college or university program in business administration, real estate finance or related field or an equivalent combination of technical training and experience in property management; 3 years’ experience in property operations; Minimum 1 year experience in commercial property management required; Must have good knowledge of commercial real estate including a broad understanding of finance, leasing, legal, and marketing, construction, and the tenant relations requirements of managing a retail property; Effective written and verbal communication skills as well as presentation skills. Current Incumbent: A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required. Strong mathematical ability; Health and Safety Work in compliance with the provisions of the OHSA, regulations, and internal policies and procedures; Report to his or her supervisor any missing or defective equipment or protective device which could endanger any person; Report to his or her manager the contravention of the OHSA, regulations, or company H&S policies and procedures or any observed hazard; Refrain from operating any equipment, machine, device or thing or otherwise working in a manner that may endanger anyone; Avoid engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct; Know, understand and implement safe work practices and procedures; Know, understand and employ established rules and procedures for handling materials, equipment and processes (e.g. reporting unlabelled containers, using proper lifting techniques, etc.); Request that worn out or defective equipment be replaced; Use all safety devices provided, ensuring optimum condition of devices and report any defects immediately to a supervisor; Use equipment and materials only in the manner intended; Report all injuries, incidents, hazards and unusual conditions immediately to supervisor; Attend all required health and safety training programs (e.g. WHMIS, orientation), and apply knowledge to daily operating procedures; Follow Standard Operating Procedures as related to your work area. Working Conditions Typical hours: Monday to Friday, 8:00 am to 5:00 pm, plus 24/7 emergency on-call; Significant physical effort. Significant exposure to environmental conditions. Moderate shift work or non- standard hours of work required.