CIBC - Senior Private Banking Associate - Montreal - Bilingual

CIBC - Senior Private Banking Associate - Montreal - Bilingual Apply Location: Montréal, QC Time Type: Full time Posted On: Posted Yesterday Time Left to Apply: End Date: November 8, 2024 (12 days left to apply) Job Requisition ID: 2420809 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. What You’ll Be Doing The Senior Assistant, Private Banking provides support to one or more Private Banking Advisor teams. The primary responsibility of this role is to provide exceptional service to Private Banking clients by assisting them with their transactional banking needs and responding to their queries. The employee will promote and sell CIBC products and services to clients and assist clients with their overall banking needs including lending, borrowing, investing or commercial lending in nature. How You’ll Succeed Client Service: Effectively deal with any client issues, concerns or problems promptly. Service the financial needs of existing clients when the Private Banking Advisor is not available (including sale of high value products and services within established guidelines). Operational Excellence: Respond to incoming client requests to process wires/cables and visa, tax and bill payments, and ensure requests get completed. Complete complex investigations for clients concerning account activity. Sales Support: Support Private Banking Advisor in the management of their portfolios by reviewing all customer documentation with respect to compliance with regulations and bank policies. Coordinate communication to customers regarding obtaining necessary financial information for completion of credit renewals, reviews and temporary overdraft protection. Monitor diary for upcoming maturities/renewals/expiries and advise the Private Banking Advisor. Who You Are You put our clients first: You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. Strong client service orientation. Strong attention to detail and accuracy. Strong communication/business writing skills required to respond to client inquiries. You can demonstrate experience: with loan, mortgage, and investment products sufficient to respond to general customer inquiries. Working knowledge of branch routine and operations of other departments and CIBC partners, sufficient to address client inquiries adequately and/or refer to appropriate source. You understand that success is in the details: You notice things that others don't. Your critical thinking skills help to inform your decision making. Values matter to you: You bring your real self to work and you live our values – trust, teamwork, and accountability. You’re fluent in French and English: to serve our clients in the community. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location: Montreal-1155 Rene Levesque Employment Type: Regular Weekly Hours: 37.5 Skills: Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking At CIBC, we are in business to help our clients, employees, and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork, and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees, and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals because what matters to our clients, matters to us. #J-18808-Ljbffr