Retail Business Manager

Job detailsHere’s how the job details align with your profile.Job typeFull-timePermanentShift and scheduleMonday to FridayLocationBrantford, ON N3V 1E7 (Hybrid remote)BenefitsCompany pensionDental careDisability insuranceEmployee assistance programExtended health careOn-site parkingPaid sick leaveFull job descriptionWho We Are: Enersure Home Comfort, a division of GrandBridge Group Inc., specializes in providing reliable home comfort solutions, including HVAC and water heating equipment rentals. We are seeking a dynamic and experienced Retail Business Manager to oversee day-to-day operations, manage key third-party relationships, and drive sustainable growth in our business.What We Offer:Competitive Salary & Comprehensive Benefits PackageTraining and Educational Reimbursement ProgramsProfessional Development & Career OpportunitiesWellness Resources & Healthy Lifestyle IncentivesEnhanced holidays, vacation days, and paid sick leave.Paid Time Off for Medical and Dental appointmentsOpportunities for Community InvolvementWhat You Will do:Lead and manage sales, marketing, and customer retention initiatives for Enersure’s equipment rental and retail programs.Develop and implement marketing strategies to increase revenue and profitability, reporting on progress monthly.Oversee the RFP process for selecting suppliers and retailers, ensuring contracts align with company goals and standards.Maintain relationships with suppliers and retailers, ensuring optimal performance and customer satisfaction.Represent Enersure at community events, trade shows, and industry associations to enhance business visibility and drive growth.Lead the development of infrastructure (e.g., website, asset management systems) to support the business.Create and present business plans for existing and new ventures, providing financial analysis for executive approval.Administer and manage the rental business budget, including revenue tracking and direct cost management.Track and report customer activity and financial impacts on billing, inventory, and budget.Collaborate with City of Brantford’s billing and collection departments to meet financial targets.Process and verify incoming invoices, ensuring adherence to company policies and contracts.Manage relationships with suppliers, contractors, and retailers for various projects.Establish and maintain order processes and service escalation procedures with the City of Brantford’s customer service department.Serve as the primary escalation point for unresolved customer service issues.Work with partners within the service territory to enhance the marketing of Enersure services.Collaborate with the C.O.O. and C.E.O. on various strategic initiatives and provide regular updates.Perform additional duties as assigned.What You Will Bring:Minimum three-year college diploma in a technical or business discipline.More than 10 years of experience in the energy or HVAC industry.Strong understanding of energy markets related to the home comfort business.Proven leadership and managerial skills.Excellent verbal and written communication skills.Solid understanding of energy-related products (electricity, natural gas, fuel) and services.Technical background in energy or HVAC systems is a plus.We offer an excellent working environment, career path exploration and development opportunities, a comprehensive total rewards package, and opportunities to get involved with teams and charitable events that support and make a difference in our community.Kindly note, we do not entertain unsolicited referrals or resumes from third-party agencies or recruiters for our job postings.We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted.Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.GrandBridge Group is an Equal Opportunity Employer and is AODA compliant.Job Types: Full-time, PermanentExpected hours: 40 per weekSchedule:Monday to Friday #J-18808-Ljbffr