Pension Team Lead

We are seeking a Pension Team Lead to join our BPA team in Mississauga. The Pension Supervisor is responsible for the effective day-to-day administration of our Client Pension Plans. This individual will lead a team of pension professionals. The Pension Team Lead will: Provide leadership and motivation to the team responsible for maintaining accurate defined benefit and/or defined contribution pension plan records, calculations and communication based on plan provisions, actuarial assumptions, and legislative rules. Perform peer reviews and participate in the production of daily work, year-end validations, annual statements, and regulatory filings. Run reports and provide analysis of team and client metrics to managers. Manage requests, deadlines, workloads, and staff assignments to meet client deliverables. Ensure the team meets company and client service standards. Develop, coordinate/facilitate, and maintain training for staff on systems, administrative processes, plan interpretations, and current legislative requirements. Resolve and troubleshoot issues that arise. Handle escalations from members and clients. Participate in projects and company initiatives to find and implement new processes, compliance, and solutions. Be responsible for internal controls and accuracy. Participate in the recruitment of new staff and interviews. Facilitate performance reviews and manage personnel and HR policies. Monitor and maintain high team engagement and morale. Collaborate with other members of the BPA pension teams to support overall department goals and objectives. Contribute to business growth as a key member of the company’s leadership team. To be successful as a Pension Team Lead with BPA, you will need: Minimum of 3 years of work experience in a customer service environment, preferably related to defined benefit pension administration. Detailed knowledge of defined benefit pension plan administration, actuarial assumptions, CIA recommendations, and legislative regulations for Ontario and other jurisdictions. Ability to interpret, apply, and communicate changes to pension provisions and regulations. Strong people, leadership, and coaching skills. All-star candidates will have: Excellent prioritization, time management, and organizational skills. Excellent written and verbal communication. Strong problem-solving skills. Good understanding of Microsoft Word and Excel. What's in it for you: Learn by working alongside our experts. Extended health care and dental benefits. A retirement savings plan with company contributions. A suite of Health & Wellness offerings. Mental Health programs and support for you and your family. Assistance for the completion of industry designations. Competitive compensation. At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders. About BPA: BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected] . #J-18808-Ljbffr