Unit Clerk, Surgical Services

Salary The salary range for this position is CAD $28.31 - $28.31 / hour Job Summary We are currently looking to fill a Casual opportunity for a  Unit Clerk at Royal Columbian Hospital located in New Westminster, B.C. Royal Columbian Hospital Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff. Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase two RCH first opened in 1862, is a vital referral centre and regional centre of excellence for trauma, critical care, cardiac care, maternity, neonatal intensive care and neurosurgery. When the full redevelopment is complete, the people of British Columbia will have increased access to cardiac, trauma, mental health, maternity and NICU services and beds. New Westminster New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region. Experience the exceptional benefits of working with us including: Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage. Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax. Benefit Portability: Seamlessly transfer your benefits from another HEABC employer. Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one. Maternity Top-Up: Receive an 87% top-up during maternity leave. TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes Additional employee discounts and perks available *Eligibility based on employment status Detailed Overview Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area by transcribing and processing physicians' orders; coordinating with other departments, hospitals and facilities; scheduling and coordinating patient appointments; arranging patient tests and receiving results, receiving and directing patients and visitors; answering telephone; assembling and maintaining patient charts; performing keyboarding responsibilities. Responsibilities Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary. Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointment as required in accordance with patient and facility requirements;  Arranges patient tests.  Maintains appointment diaries by arranging and confirming patient appointments; prepares appointment schedules and distributes schedules to designated hospital departments as required. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers.  Receives patient test results.  Receives visitors, provides information and directs to appropriate area. Assembles and maintains patient charts according to established procedures; inputs patient data and transcribes information / patient data into applicable system, charts or electronic health record system.  Attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records. Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required. Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required. Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager or designate for approval. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit/area and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager or designate. Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked. Performs other related duties as required. Qualifications Education and Experience Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to keyboard at 40 wpm. Ability to organize work. Ability to operate related equipment. Ability to utilize a variety of computer software applications. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor Follow our Careers social channels to learn about our culture and values, hear directly from some of your future colleagues, stay updated on exciting opportunities and get valuable career tips from our recruiters.