Director of Operations

This role involves ensuring the smooth functioning of our facility, managing resources, and supporting a team to ensure all medical procedure rooms are full all the time. Ensuring that supplies are kept full and inventory is ordered daily. Key Responsibilities Operational excellence : Ensure the smooth running of the clinic's day-to-day operations in 20 treatment rooms. Proactively identify areas for improvement and implement innovative solutions. Independently oversee projects and operations, ensuring high quality results with minimal supervision. Managing all aspects of the electronic medical record system (Zenoti at this time), including programming and customizing forms, updating services, troubleshooting technical issues, and ensuring compliance with healthcare regulations. Inventory and Supply Management : Oversee the procurement process, ensuring timely acquisition and adequate stock levels of medical supplies and equipment. Financial supervision : Manage all aspects of the clinic's finances, including bill payment, supplier relations, and contribute to budgeting and financial reporting. Policy development and updating : Formulate and update clinic policies and procedures. Customer experience management : Ensure patients receive exceptional care and oversee customer satisfaction initiatives. Requirements Bachelor's degree in business Minimum 3 years experience as an office manager. Leadership and team management skills Excellent communication skills (both verbal and written). Strong organizational and multitasking abilities. Proficiency with electronic medical record systems (e.g., Zenoti) and general computer literacy. Problem-solving and critical thinking skills. Financial management skills, including budgeting and financial reporting. Knowledge of healthcare regulations and compliance. Exceptional customer service skills. Job Types : Full-time, Permanent Pay : $59,518.30-$74,999.00 per year Benefits : Dental care Extended health care Paid time off Schedule : Monday to Friday Work Location : In person #J-18808-Ljbffr