appointment coordinator

Company:  Toyota Montréal-Nord
Location: Montréal
Closing Date: 27-11-2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
APPOINTMENT COORDINATOR- Make outgoing calls for Service Appointments / No show.- Answer to incoming calls (make service appointment / direct call to correct department or person)-If the customer does not answer, leave a clear message for him to call us back to make the appointment.-Toyota Recall Campaigns If the customer answers, follow the above procedures (Making Calls - Service/Interviews). If the customer does not answer, leave a clear message for the customer to call us back to make the appointment.-TIRE PERIODS: Make the Calls - Tire Storage List & Tire List (non-stored) .. . Sense of organization and planning.· Excellent communication skills.· Exceptional customer service.· Ability to work in a team.· Knowledge of Microsoft Office.
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