Branch Manager (Rental Equipment)

Who we are Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus. Why we’re thriving We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer. How you’ll contribute As our Branch Manager, you will manage the daily operations of our store branch location. Delivering exceptional service to all customers and serving as leadership to staff, you will maximize revenue and control costs by: Demonstrating initiative and motivating staff to ensure sales and budget targets are met and that customers have an outstanding Stephenson’s experience. Holding employees accountable for daily activities and addressing any employee and customer concerns. Addressing employee and customer concerns, maximizing their engagement. Developing and using tools and metrics to analyze and report on the status of the business. Developing and achieving annual budgets, authorizing expenditures, approving invoices, and ensuring daily cash deposits and control of petty cash. Maintaining all inventory control documents to preserve the integrity of the Rental Management system. Driving revenues and controlling costs, while ensuring the delivery of exceptional service to all customers. Maximizing the execution of sales opportunities that are generated from Territory Sales Consultants, marketing & promotional initiatives. Hiring, training, and developing, and scheduling staff, providing coaching to deliver optimum performance. Being accountable for all stages of employee cycle from recruitment to departure. Leading staff development activities as part of succession and personal development planning. Providing excellent written and verbal communication to all staff, peers, senior management, and customers. Fostering an environment of open and professional communication by listening and actioning all requests. Driving in store merchandising initiatives, including pricing, inventory control, product placement, etc. Ensuring all store documentation, invoices, and system information are accurate. Monitoring disputes, monthly billing, overdue accounts, invoicing, etc. Ensuring compliance of all policies and relevant government legislation Adhering to and promoting our Company Safety Policies, including wearing all required PPE. Completing other duties as assigned . What we’re looking for High School Diploma or equivalent Post-Secondary Diploma or Degree preferred Minimum 2-5 years’ experience in a Management or Leadership role, preferably within equipment rental, construction, home improvement, or related industries MS Office Suite experience and advanced computer literacy Strong leadership, organization, and communication skills Exceptional interpersonal, decision making, and problem-solving skills with a focus on customer satisfaction Able to multi-task and work effectively in a fast-paced team environment G Driver’s License with clean drivers abstract Helping YOU Win While you are doing what you’re best at for us, we work to support you through: Competitive salary with quarterly bonus opportunities Paid time off Company laptop and cellphone Extended health, dental and vision care after 3 months Life insurance and Company Pension Discounted gym membership and exclusive store discounts Internal career growth and development opportunities We are thankful to all applicants, and we will reach out to those that qualify. Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process. #J-18808-Ljbffr