Solutions & Excellence Associate

The Position Job Title: Solutions & Excellence Associate   Reports to: Manager, SEA Network Location: Mississauga Duration: 12 Month Contract At the Roche Canada SEA Network, we are committed to continuous improvement to serve and support our partners, from business leads to healthcare professionals and patients. We allow our stakeholders to focus their dedication to what matters most by identifying unmet needs and creating innovative solutions. We want you to join us on this quest and be part of a highly passionate, and collaborative team who takes pride and energy from challenging the status quo and finding fit for purpose solutions while executing our mission with excellence. Bringing better lives to patients is our core aspiration and is at the heart of each of us while introducing innovation, fostering creativity and being part of high performing teams.   WHAT YOU WILL DO: As a Solutions & Excellence Associate (SEA) at Roche, you will contribute to or lead one or more Centers of Excellence across the SEA Network, which facilitates the achievement of business goals by providing a reliable and consistent partnership. You will: DISCOVER & DRIVE INNOVATION By utilizing your technical skills, recommend evidence-based improvements to increase efficiency, while understanding and balancing the requirements of multiple stakeholders STAKEHOLDER MANAGEMENT By building and managing relationships, identify and develop solutions that bring value to the business, while communicating effectively with our partners LEARN & INFLUENCE By sharing best practices and finding opportunities for self-directed learning, be an active participant in shaping the SEA Network’s capabilities and evolving our role over time to better support the business MANAGE RISK AND COMPLIANCE By understanding Roche Policies & Procedures, be a ‘gatekeeper’ between Legal, Compliance and various stakeholders across the organization, as it applies to contracting FLUIDITY & FLEXIBILITY By embracing change and prioritization, easily adapt to an ever-changing work environment in addition to undertaking ad hoc project requests and team initiative-related tasks LEVERAGING TOOLS & NETWORK By becoming a Subject Matter Expert (SME) with the SEA Network, systems and tools, use project management skills to expedite requests and tasks to meet Service Level Agreements. HOW YOU WILL DO IT You will succeed as a Solutions & Excellence Associate by leading, collaborating, and relaying your expertise to cross-functional partners. You will Apply your organizing and problem-solving skills to plan and execute multiple projects  Leverage excellent verbal and written communication skills to motivate your colleagues, negotiate with peers and partners and influence across stakeholders Actively seek feedback and opportunities for personal growth and development Advocate for innovative solutions that address gaps or roadblocks for our business partners Use your technical skill set to explore new and creative tools, accelerating training as necessary Demonstrate agility and ability to perform in a highly fast-paced, matrix environment where cross-team collaboration is crucial Embrace a team culture that encourages inclusivity, accountability & enables trust Schedule, participate and/or lead virtual meetings on various platforms Model Roche’s values in everything you do WHO YOU ARE You are talented and passionate. You easily harness your technical skills and would fit in well with our collaborative, rigorous and entrepreneurial spirit. You… Hold a 3 year degree, BA or Business Degree preferred Have a growth mindset and are excited about learning through experience Possess strong working knowledge of Google Workspace - Docs, Sheets & Slides Want to make a difference and find excitement in innovating systems, tools and processes Exemplify a self-starter who finds passion in achieving successful outcomes that leverages systems, tools and teamwork Able to adapt to changing work and responsibility demands; you have stellar organization and prioritization skills Have experience in analysis, design and implementation of business processes in a compliant and auditable environment is also considered an asset to this role This position is not eligible for relocation support. This position is open to applicants legally authorized to work in Canada. NOTE: All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and criminal records (for which a pardon has not been granted) checks. Roche is an equal opportunity employer and prohibits unlawful discrimination based upon any legally protected ground. Roche will make a good faith effort to accommodate the individual needs of applicants with disabilities in our recruitment process AGENCY NOTICE: Please note that Roche Canada does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Roche Canada will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Roche Canada explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.