ServiceNow Solutions Architect, Scotiabank

Title: ServiceNow Solutions Architect, ScotiabankRequisition ID: 196226Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.The TeamThe Service Management Technology team is accountable for all aspects inclusive of plan, build, run, and technical governance of all technologies used in support of Scotiabank’s Service Management objectives. This team provides the technical leadership and strategic vision and planning for the implementation of Service Management tools within Scotiabank. This team ensures that the ServiceNow platform has the capability to support new technologies, maintains high levels of systems and platform performance, availability, and reliability and ensures the overall security of data stored within selected toolsets.The RoleThe ServiceNow Solutions Architect is a key member of the Service Management Tools team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architects, and supporting team members to deliver the complete solution for the customer.Is this role right for you? In this role you will:Participate in process flow analysis and process redesignProvide architecture and technical direction for design and implementationPerform custom or OOTB demonstrations as requiredProvide subject matter expertise and industry best practicesProduce a detailed functional design document to match customer requirementsCo-team with other Technical Architects to produce a technical specification for custom development and systems integration requirementsParticipate and provide inputs to effort estimatesMaintain current ServiceNow knowledge through self-study and utilization of available trainingDo you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:Self-motivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.Organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast-moving environmentB.S. degree in Computer Science, MIS, or equivalent preferredAdvanced experience with ServiceNow configuration and custom developmentBroad experiences with a wide range of ServiceNow modules (ITSM, ITBM, ITAM, IRM, and SecOps)Strong presentation and communication skillsAbility to understand business requirements and convert them into solution designsKnowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realitiesShould have participated in, and be familiar with project methodologies5-7 years of relevant experience in professional services or customer support operations3-6 years of ServiceNow systems integration and/or implementation experienceProven Solutions consulting experienceAbility to work on multiple projects with varying complexityStrong problem-solving skills, ability to simplify complex solutionsNice to have business architecture experienceWhat's in it for you?Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span diverse gender identities, ethnicity, race, age, ability & veterans.Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.Upskilling through online courses, cross-functional development opportunities, and tuition assistance.Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital, and much more!Working location condition: Hybrid#LI-HybridLocation(s): Canada: Ontario: TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.Job Segment: Solution Architect, Architecture, Investment Banking, Bank, Banking, Technology, Engineering, Finance #J-18808-Ljbffr