Junior Chief Operating Officer

ABOUT THE JOB:The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBTO differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.Within GBTO, the Chief Operating Office (COO) Business Performance Management (BPM) function is responsible for coordinating and managing the day-to-day operations of the AMER GBTO and GCOO (Group Chief Operating Office) departments. This covers activities such as leading the budgeting process, monitoring human resources management, and reporting on staff plan status vs budget and forecast, monitoring and reporting on strategic initiatives, business transformation delivery results vs plan, IT / Travel costs, regional policies etc.This function also has the responsibility for coordinating with other sub business units to ensure that the most appropriate levels of COO services are provided to meet current and future management needs.What will be your DAY-TO-DAY? Main responsibilitiesYour main responsibilities include, but are not limited to, the following:Operational Expenses Management (OPEX):Data Analysis and Reporting - Monthly review and analysis of spend data and trendsDaily oversight of automated data and reports from vendors, as well as follow-up with vendors if data and reporting fail or are missingMonitoring and improving expense controls and processes (i.e. requisitions, expense coding/tracking and approval process)Maintaining regional expense policies and governance documents and communicating changes to managementMaintaining external vendor relationshipsTravel administrative support: providing guidance to travelers with their booking process, rerouting pending reservations to managers, coordinating travel profile updates with the team in Bangalore, raising escalation points to the team in Paris, etc.Travel Management:Bi-weekly review of travel bookings and reconciliation against budgetCoordinating with the Bangalore team on reclassifications required and eliminating accounting noiseCollaborative Learning & Engagement:Undertaking projects related to learning and development: communication campaigns, promotion of training offers, contribution to the creation and deployment of e-learning platforms and their reportingTaking part in career development activities: coaching employees and managers, creating support documents, drafting communications, and reportingBackup responsibilitiesYou will also be required to take on some additional responsibilities when colleagues are on vacation to ensure proper coverage. These responsibilities include:Transversal Reporting Management:Ensuring proper service delivery across GBTO & GCOO Americas for all transversal reporting processes, including but not limited to audit recommendations, overtime, mandatory training, etc.Financial Management:Assisting the local Americas Financial management team in providing the highest level of service quality to the GBTO & GCOO Executive Committee and the whole GBTO & GCOO managers communityManaging invoices approvals, accruals, and cost allocationsAssisting in the preparation of the annual budget exercise and forecast analysisResource Management:Handling Staff Plan Management in Pyramid and ensuring alignment with HRDefining and implementing an effective Staff Plan management process involving all GBTO & GCOO stakeholders and partnersManaging the monthly headcount monitoring of actual and projected resources compared to the budgetWorking with HR and staff within GBTO & GCOO Business Areas to manage headcount, cost centers and organizational chartsSkills and Qualifications:Must Have:1 to 2 years of experience in a similar role, preferably in the financial services industryMS Suite proficiencyExcellent analytical, organizational and presentation skillsAttention to detail and problem-solving skillsStrong interpersonal and communication skillsClient Focused – continuously developing/ enhancing relationships with internal partnersNice to Have:Experience working with Business Intelligence tools, such as Power BI, for customized reportsKnowledge about financial industry and operationsBudget and forecast analysisPrevious work experience in an international environment, within a complex matrix organizationEducation: Bachelor’s degree in business, Finance, Computer Science or equivalentLanguages: French, EnglishAbility to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.OUR BENEFITS:Competitive compensation & benefits offering, including but not limited to:Minimum of 20 Vacation days?+ 4?personal daysSupportive Maternity, paternity, parental and adoption leave policyHealth spending?($2,000/year) and?personal spending?($1,000/year)?accounts?with 75+ eligible reimbursement categories (health, training, electronics etc.)Fully sponsored virtual?healthcare assistance?and?Employee Assistance Program?to you and your immediate familyVarious Employee Resource Groups?(ERG) to engage with?such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.A?culture of continuous development?by encouraging our employees various?training programs?(online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)OUR CULTURE:At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.D&I:Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our Diversity & Inclusion Vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talentsEngage our community and marketplace, and position the organization to meet the needs of all its clientsHYBRID WORK ENVIRONMENT:Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols. Hybrid work arrangements vary based on business area. The applicable Business lines will determine and communicate the work arrangements that best meet their business needs. #J-18808-Ljbffr