Solutions Architect

Job Description: ITOM Solution Consultant/ArchitectLocation: Mississauga, ONType: RemoteOrion Innovation is seeking an experienced ITOM Solution Consultant/Architect to accelerate our customers' ITOM AIOps & automation journey.Key Responsibilities:Collaborate with business leadership, platform teams, development teams, product owners, and scrum masters.Prioritize ITOM goals to engineer new solutions for platform and application stability, performance, metrics, and reporting.Aid in service mapping, discovery, event management, cloud automation, Health Log analytics, AIOps, and orchestration on the ServiceNow platform.Deliver transformation projects or PoCs in Event Management and AIOps.Provide strategic and technical hands-on expertise to support IT with predictive and automation solutions to prevent incidents and reduce MTTR.Qualifications:Minimum 5 years' experience with ServiceNow other solutions delivery, IT Operations Management, and Automations.Minimum 3 years' hands-on experience with ServiceNow programs in ITOM, including Discovery, Service Mapping, Event Management, AIOps, and Automations.Experience designing and developing integrations between ServiceNow and monitoring solutions.Certifications:ServiceNow Certified System Administrator (Must have)Certified Implementation Specialist – ITOM Event Management (Must have)Certified Implementation Specialist – ITOM Discovery/Service Mapping (Preferred)Apply Now! Join our team and be part of innovative IT solutions. #ITOM #AIOps #Automation #ServiceNow #ITJobs #TechCareers