Corporate Credit Manager
Vancouver, BC
On-Site, Full-Time
Reference Number: CAN-BC-NO-111-280530
SUMMARY
Reporting to the Chief Financial Officer, the Corporate Credit Manager is responsible for minimizing bad debts while optimizing sales thorough administering and enforcing credit and collection policies; evaluating credit risk; following up and collecting from major accounts; working with troubled accounts to maximize recoveries; working with legal advisors where appropriate to assist in collection efforts; developing plans and strategies to reduce exposures and write-offs; and working with management to ensure an appropriate balance between credit risk and sales. This role supports all Doman Building Materials Group Ltd. businesses across North America.
EXPECTED CONTRIBUTIONS
- Manage credit staff and establish and maintain appropriate authority limits
- Ensure the cash applications team receives accurate information to record collections
- Personally manage large or doubtful accounts
- Review credit requests that exceed limits set for the credit staff
- Analyze credit risk and approve or decline credit requests
- Follow up on collection calls escalated by the Credit Administrators
- Guide staff on collections and dispute resolution with both internal and external customers
- Monitor collections / aged accounts receivable, period percentages and days sales outstanding
- Communicate with management on significant credit risks or accounts receivable issues
- Ensure customer unearned discounts taken are addressed and resolved
- Communicate with customers regarding outstanding accounts or disputes
- Responsible for month-end, quarterly and year-end functions
o Monthly Bad Debt Provisions
o Assess required write-offs
o Year-end roll-forward for the new year
o Monthly AR close
o Audit Confirmations
KNOWLEDGE, SKILLS, AND ABILITIES
Credit Management
- Minimum 5 years commercial credit risk and collection experience
- Experience in a high volume accounts receivable department and with multi-million customer credit limits
- Skilled at reading, analyzing and interpreting financial reports, credit reports and legal documents.
- Experience with multi-customer “buying group” structures
- Experience in national wholesale/distribution industry
Management Skills
- Minimum 3 years supervisory/management experience in credit management.
- Excellent communication skills for listening, asking questions and analyzing information to make timely and sound credit decisions
- Tactful and diplomatic in communicating with internal and external customers and service providers at all levels
- Strong interpersonal skills
- Ability and willingness to handle conflict
- Experience with delegating, coaching and performance management
- Excellent verbal and written communication skills
Computer Skills
- Intermediate Excel
- Experience with ERP systems
Education
- Post-secondary education in business administration
- Certified Credit Professional (CCP) designation required
Staff Supervision
- Directly: 4 Accounts Receivable Representatives
- Indirectly: 5 remotely located regional Credit Administrators
COMPENSATION
- Base salary
- Annual incentive plan based on company performance
- Health benefits
- Group pension plan with employer matching contributions
- Option to purchase Doman stock at a discounted price
OTHER WORK-RELATED BENEFITS
- Fitness reimbursement
- Commuting expense reimbursement: 100% transit and 50% parking costs
- Education reimbursement
- Professional Development reimbursement
- Scholarships for children
- Discounts on product purchases
- Great opportunity for complimentary sports event tickets and concerts
- Employee referral bonus
- Annual Service Awards
Travel: 20% monthly travel within Canada and the United States
Employment Status: Full-time, year round
Work Location: 1600-1100 Melville Street, Vancouver, BC V6E 4A6
Doman welcomes and encourages applications from people with disabilities. Accommodations are available on
request for candidates taking part in all aspects of the selection process.
Applicants must be legally entitled to work in Canada without sponsorship.
We thank you for your interest; however, only those selected for an interview will be contacted