Product Designer

About UsAir-tek is a Canadian based software company focused on modernizing the airline industry and dealing with its most important and valuable issues.Our diverse team is helping to automate the most critical operations processes within airlines to ensure that billions of passengers seamlessly arrive at their final destination.Our software has been in production for over six years and is deployed at some of the largest and fastest growing airlines around the world, giving them some of the greatest increases in efficiencies and customer satisfaction they have seen in years. Through the pandemic airlines have faced increasing operational challenges driving even greater interest in our unique suite of products.Although our global customers know us, we intentionally remain in stealth mode during this phase of our growth. But it’s no secret that our team shares a collective passion for solving complex problems, a drive to innovate, and a desire to create the passenger-centric travel industry.With offices in both Toronto and Montreal, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do and we support the team around us.As we continue to scale and execute our vision for the airline industry, we are looking for talented individuals to join our team!About You?As a senior member of the design team, reporting into the VP of Product, you will be a key contributor to defining the face and future of our global B2B and B2B2C enterprise software solutions. And you will be a key player in the extraordinary growth of our product and our company. As an experienced design professional, you understand that design vs performance, aesthetic vs function, and creativity vs predictability are far from mutually exclusive pairings, but are instead the harmonies that make for a world-class, cutting edge product experience. You are an expert at facilitating and executing those harmonies, and you excel at doing your work in a fast-paced environment, on intellectually demanding solutions. Alongside our Product Managers, and in tight co-ordination with the Engineering team, Product Designers are a central part of the creation process. You share responsibility for discovering and defining problems, and then empathically defining and designing solutions. The skills you have range from untangling technical challenges to applying the principles of human-centered design.The ideal candidate enjoys and excels at working iteratively and collaborating with product managers, developers, testers and company leadership to create the best experiences for customers. You thrive in circumstances of uncertainty because it unleashes your most creative instincts, but you never lose sight of the need for standards and scalability. Your execution skills are just as sharp as your research skills, as you deliver a steady stream of wireframes, mockups, and prototypes to validate ideas and drive delivery at the highest standards. Above all else you are passionate about software products and product design, satisfying users, and delivering amazing, innovative experiences.ResponsibilitiesDesign solutions for a broad variety of enterprise modules, administrative workflows, and consumer experiencesOptimize existing interfaces and design entirely new products from scratchDrive team scalability and efficiency through strong digital asset management practices, expansion and administration of component libraries, and principles of atomic designFacilitate and participate in a full spectrum of conceptual design sessions, product development cycles, and high-velocity prototyping for prospect/customer pitches of innovative roadmap productsBreak down problems into their key flows and their many logical pieces and then build them back up into exceptional UX/UI solutions Create sketches, wireframes, screenflows, prototypes, and presentationsAdvise on and implement new process to help improve product delivery velocity and qualityUse your experience in UX research, interaction design & UI design to think outside the boxClosely collaborate with engineers and PMs to ensure that design intent is achievedAdvocate for the user throughout the design and development lifecycleAbout You5+ years of experience in Software Product DesignExperience designing for both Enterprise/B2B and consumer-facing productsProficiency in Figma and experience building out component libraries with the toolStrong with process, both in defining and applying it Excellent communicator, both written and verbalDesire to continually learn and share knowledgeTeam player and strong cross-functional collaborator who is comfortable working in an Agile environment for a digital product-based companyMotivated, self-starting individual who takes ownership and always knows how to hit the ground runningWhy Join UsWorld class teamDirect global impact of billions of passengersInnovative and collaborative team environment with office hubs in Toronto and MontrealStrong supportive management team