District Manager - Store Operations

DISTRICT MANAGERWith our corporate office in Red Deer, Alberta and regional office in London, Ontario, Peavey Industries LP proudly serves as the corporate parent to retail brands Peavey Mart, MainStreet Hardware, and Ace Canada. As a 100% Canadian and employee-owned company, we are not just a business; we are a community.At Peavey, we live by our values captured in FABRIC:Forward thinkingAlways remember where we come fromBe resourcefulRespectIntegrityCaringThese values guide everything we do, from the way we collaborate internally to the services we provide for our customers. We believe in fostering an environment where people matter.Why Work With Us?Peavey Industries LP is dedicated to fostering diversity, equity and inclusion and proudly upholds principles of equal opportunity in employment. We value the individuality and diverse perspectives of all applicants, ensuring that each receives fair consideration. Your distinctive contributions are warmly welcomed and highly valued.Job OverviewThe District Manager is responsible for leading the Store Operations Team within their district. They are accountable for achieving the established targets and KPI’s such as sales, payroll, customer service and all the supporting performance metrics. They ensure the ongoing training and development of their district team and are responsible for recruitment, selection, and succession planning of the team.Hours37.5 hours/week8:00 to 4:30 Monday to Friday (flex options available)Hybrid – 3 days per week required in officeResponsibilitiesOperational Execution & ImprovementAchieve targets and KPI’s such as but not limited to sales, payroll, customer service and all the supporting performance metrics.Travel to stores regularly, conducting operations audits and ensuring visibility.Manage sales promotions and activities; sales training; and ensure team members practice company selling standards in stores.Contribute to the planning and development of budgets for operational areas such as sales, payroll and all the supporting operational expenses.Execute company asset protection strategies and direction consistently in conjunction with the asset protection team and ensures the District Manager team is actively ensuring all store compliance.Oversee the Store Managers to ensure that they are effective in their role holding store teams accountable to executing company merchandising, marketing and operational directions consistently.In-Store Merchandising, Marketing & Customer ExperienceEnsure that all activities related to in store merchandising, marketing and customer experience have been executed in a timely and productive manner and are completed according to the standards as outlined and ensure exceptions or issues with the execution have been proactively communicated to the correct team.Cross Functional SupportPositively identify issues, build plans, communicate solutions and seek alignment to ensure positive forward movement while collaborating with business partners and stakeholders.Effectively handle escalated customer complaints within district and support Store Managers to resolve major issues.Talent Development & Performance ManagementDevelop and support the leadership of the Store Manager team and ensure the team is actively using Peavey performance management tools to lead, coach and develop their staff consistently with proper documentation, ensuring that any areas of poor performance are addressed in a timely and effective manner through the performance improvement process.SafetyFollow all Peavey Industries safety policies, procedures, and protocols, report any accidents/incidents, near misses, injuries and concerns to your manager or a health and safety committee representative, and work in a safe manner that ensures the health and safety of themselves and all others on the work site.Core ValuesPositively communicate and demonstrate the company’s Core Values.Other duties as assignedRequirementsEducation and Experience:Education in Business or a related field and related certification/equivalent experience.5-6 years' related work experience.3-4 years' experience in a leadership role.Skills:Problem SolvingBusiness AcumenProficient in Microsoft OfficeRetail AnalyticsDrives ResultsEnsures AccountabilityDirects WorkAction OrientedGlobal PerspectiveManages ComplexityDrives Vision & PurposeCustomer FocusDevelops TalentOnly those selected for an interview will be contacted. #J-18808-Ljbffr