Technical Product Owner - Grid eMotion NAM

Description General Information:Hitachi is seeking a Product Specialist – EV Charging Solutions – North America for its Raleigh, NC location.The Product Specialist – EV Charging Solutions – North America will be the technical subject matter expert on the Grid-eMotion Fleet solution in North America. This pivotal role will develop and maintain local technical expertise on the products and solutions to rapidly support Hitachi Energy’s eMobility NAM customers, from commissioning expertise, including on-site hands-on activities, to end of warranty or service. The Product Specialist is the technical reference of our products during the entire life cycle.If you’re a team player and you’re looking for an exciting job in a fast-paced and rapidly growing environment, we look forward to meeting you!Mission Statement:Be one of the technical subject matter experts for the Grid-eMotion Fleet products in North America, supporting the local teams in selling, delivering, and maintaining innovative charging systems and solutions.Your responsibilities:Product Lifecycle & Expertise: For the North American products and in close relation with the Center of Competence based in Switzerland, be the owner of the products composing the Grid-eMotion Fleet offering from handover of R&D up to warranty and service. The Product Specialist will be responsible for engineering and lead product design changes, if required.Support teams during project execution, commissioning activities, and warranty/service period. Lead problem-solving for field quality issues in collaboration with service and quality departments.Develop and maintain engineering, service, and customer documentation.Provide technical oversight of the local manufacturing strategy to the product localization team, aiming at meeting local content requirements (Buy America) and optimizing product lifecycle costs.Manage lifecycle of product components (obsolescence according to IEC 62402).In collaboration with SCM, track and maintain a detailed understanding of the product cost structure and drive cost improvements.Be the technical support to the sales team during tendering phases.Collaborate with global product managers, application engineers, and R&D.Live Hitachi Energy’s core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business.Your Background:Bachelor’s degree in engineering, electrical highly preferred, plus 5 or more years of related experience, including site commissioning experience.Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.Significant experience in commissioning (e.g., substation).Significant competencies in drives and automation (e.g., protection & controls, PLC software, power electronics).Must have a technical mindset to be a technical expert, building customer confidence in the product as well as shaping product design and manufacturing.Able to travel 30 to 40% domestically (USA/Canada) (+ internationally if required).Equal Opportunity Employer (EOE) - Females/Minorities/Protected Veterans/Individuals with DisabilitiesProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner. #J-18808-Ljbffr