HR Advisor (PE-02) / HR Advisor Specialist (PE-03)

HR Advisor (PE-02) / HR Advisor Specialist (PE-03) Reference number: GSS24J-120295-000218 Selection process number: 24-GSS-NAT-EA-EITPCSB-48066 Shared Services Canada - Enterprise IT Procurement and Corporate Services Branch - Human Resources and Workplace Calgary (Alberta), Edmonton (Alberta), Vancouver (British Columbia), Victoria (British Columbia), Winnipeg (Manitoba), Moncton (New Brunswick), Saint John (New Brunswick), St. John's (Newfoundland and Labrador), Halifax (Nova Scotia), Belleville (Ontario), Cornwall (Ontario), Kingston (Ontario), Ottawa (Ontario), Toronto (Ontario), Charlottetown (Prince Edward Island), Chicoutimi (Québec), Gatineau (Québec), Longueuil (Québec), Matane (Québec), Montréal Island (Québec), Québec (Québec), Rimouski (Québec), Sherbrooke (Québec), Saskatoon (Saskatchewan) PE-02, PE-03 $77,717 to $96,864 (PE-02 from $77,717 to $86,260 PE-03 from $87,147 to $96,864) For further information on the organization, please visit Closing date: 11 July 2024 - 23:59, Pacific Time Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad. Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Duties What differentiates the PE-02 and PE-03 roles is the level of autonomy and breadth/complexity of experience of the labour relations advisor. The Human Resources Advisor (Developmental) (PE-02) or Human Resources Advisor Specialist (PE-03) provides operational level advice and guidance to management in key labour relations activities such as (but not limited to) grievances, workplace accommodations, misconduct and unsatisfactory performance. Shared Services Canada's Labour Relations Team provides service through four (4) teams, each team dedicated to providing services to a specific set of clients within the organization. The majority of services within each team are delivered remotely, which means that regardless of the location of the Labour Relations Advisor/Team Leader, their clients can be located anywhere across Canada. Work environment Shared Services Canada (SSC) is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations. At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness. SSC is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community. SSC has several networks within its Diversity community that promote equality in the workplace and help build a culture of mutual respect. The Diversity community explores ways to increase employee engagement on issues that affect the equity seeking groups. The following networks provide members with a safe place to connect, discuss common issues, exchange information and voice concerns: -Indigenous Circle -Black Employees Network -Persons with Disabilities Network -Pride Network -Visible Minorities Network -Women’s Network ? Shared Services Canada offers a developmental program to its human resources advisors (PE-01 to PE-03) in Staffing, Classification, Labour Relations (Diversity and Inclusion and Workplace Wellbeing), Learning and Development and Human Resources Planning. Individuals that will be offered an employment opportunity through this selection process at the PE-02 group and level will automatically be part of this promotional program that provides a structured developmental experience composed of learning objectives, coaching, training and learning activities, regular feedback, and written performance assessments. Intent of the process The immediate intent of this process is to staff one (1) bilingual imperative BBB/BBB position at the PE-02 group and level and one (1) bilingual imperative CBC/CBC position at the PE-03 group and level. A pool of qualified or partially qualified candidates will be established and may be used to staff positions with similar qualifications, with various bilingual language requirements, various conditions of employment and/or various tenures within Shared Services Canada. Positions to be filled: 2 Information you must provide Your résumé. If you are unsure whether you are in the area of selection, we encourage you to contact the person listed on the job advertisement under “Contact information” to confirm the information. For more information on the terms listed in the area of selection, please visit the following link: In order to be considered, your application must clearly explain how you meet the following (essential qualifications) EDUCATION: Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed. Note: The courses for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization. EXPERIENCES: FOR PE-02 EX1 – Experience in conducting research and analysing information to deliver services such as providing advice and guidance to management in Labour relations. FOR PE-03: EX2 – Significant experience** in conducting research and analysing information to deliver services such as providing advice and guidance to management in Labour relations. EX3 – Experience writing briefing notes or other communications for senior management*** EX4 – Experience dealing with union representatives EX5 – Experience in applying, interpreting, and analyzing legislation, regulations or policies related to labour relations and collective agreements. Definitions: **Significant experience refers to the depth and breadth of experience associated with having performed a broad range of related activities. ***Senior management is defined Director level or equivalent, and above. The following will be applied / assessed at a later date (essential for the job) Various language requirements PE-02 : Bilingual imperative BBB/BBB PE-03 : Bilingual imperative CBC/CBC COMPETENCIES: BEHAVIOURAL COMPETENCIES BC1 – Thinking things through BC2 – Showing initiative and being action-oriented BC3 – Work effectively with others BC4 – Demonstrating integrity and respect BC5 – Communication BC6 – Client service orientation TECHNICAL COMPETENCIES TC1 – Knowledge of legislation, policies, and trends in Human Resources Management TC2 – Business Acumen The following may be applied / assessed at a later date (may be needed for the job) ASSET EXPERIENCES: FOR PE-02: AEX1 – Experience* dealing with union representatives. AEX2 – Experience* writing briefing notes or other communications for senior management*** FOR PE-02/PE-03: AEX3 – Experience* in managing grievances. Definitions: *Experience that is acquired over a period of minimum 1 year ***Senior management is defined Director level or equivalent, and above. ORGANIZATIONAL NEEDS: - In support of achieving a diverse and representative workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities including the Black community, persons with disabilities and/or women. To self-declare, please complete the employment equity section in your application. - SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence. Conditions of employment Reliability Status security clearance Other information The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. The Government of Canada Workplace Accessibility Passport helps federal public service employees get the tools, supports and measures they need to perform at their best and succeed in the workplace. It is a tool that allows employees to document their workplace barriers and accommodation needs. It promotes collaboration between an employee and their manager to address barriers and implement the solutions needed to ensure that employees are equipped to succeed on the job, no matter where their duties are performed. SSC is proud to be one of the first in government to offer the Accessibility Passport to its employees. COMMUNICATION IN WRITING In your PSRS questionnaire responses and/or in a written exam, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) will be used to evaluate your ability to communicate effectively in writing. Your answers to all of the other written communications may be used to evaluate your ability to communicate effectively in writing. Completing the screening questionnaire is mandatory for this selection process. Candidates must meet the essential qualifications to be appointed to a position. Candidates will be asked to provide proof of their education credentials and certifications later in the process. Meeting criteria such as asset qualifications, operational requirements or organizational needs is desirable and may be a deciding factor in choosing the right fit. Asset qualifications could be applied at any step of the selection process. Applicants are entitled to participate in the selection process in the official language of their choice. A written test and an interview may be administered. Interviews may be conducted in person, by phone, or by videoconference. Reference checks may be sought and used to validate and/or obtain more information. A top-down approach and/or random selection may be invoked at any stage in this process to limit numbers of candidates, or for appointment purposes. Depending on the number of applicants, volume management strategies may be applied, such as: - Candidates at the same group and level could be considered first for an assignment, a secondment or a deployment opportunity. Please ensure to clearly identify your substantive group & level on your resume. - Asset qualifications could be applied during the screening phase in order to identify the candidates who will be invited to the next step. - Other volume management strategies may be used.