School Board Liaison

School Board LiaisonLocation: Edmonton, ABThe School Board Liaison is responsible for ensuring that school runs are operating smoothly and that the driving staff, public, and schools we serve receive excellent customer service. This position involves frequent day-to-day communication with these stakeholders and requires someone who has exemplary patience, organizational, and communication skills to be successful. Principal Duties and Responsibilities:Monitor bus routes; correct or create route schedules, as requiredDistribute schedules to dispatch, drivers, and attendants upon final approval from the boardCommunicate route vacancies to appropriate departmentsAssign drivers and attendants to open routesAct as a liaison between schools, parents, and SOUTHLAND to ensure inquiries and concerns are resolved in a professional and timely mannerAttend driver meetings at the schoolsAttend board meetings, as requiredKnowledge and Skills Required:Proficient in Microsoft OfficeMap reading skills with a strong knowledge of the city; specifically road systems, locations of schools, and major attractionsClass 2 driver's license considered an asset Knowledge and understanding of company policies/proceduresStrong communication skills and phone etiquetteAbility to multi-task and work well under pressure Working Conditions:The School Board Liaison role is a full-time position, Monday through Friday, with a regular work day falling between the operational hours of 7:00 am - 4:00 pm (must be flexible).