Program Admin Officer 1-2

Competition # : 43664 Department: Communities, Culture, Tourism & HeritageLocation: HALIFAXType of Employment: PermanentUnion Status: NSGEU - NSPG Closing Date: 27-Sep-24  (Applications are accepted until 11:59 PM Atlantic Time)About UsThe Department of Communities, Culture and Heritage is responsible for contributing to the well-being and prosperity of Nova Scotia's diverse and creative communities. This is accomplished through the promotion, development, preservation and celebration of our culture, heritage, identity and languages, and by providing leadership, expertise and innovation to our stakeholders. We are responsible for revitalizing Nova Scotia’s communities and economy by supporting cultural industries and fostering artistic and expressive excellence and celebration.  The outcome is that Nova Scotia’s creative communities are contributing to increased economic growth, quality of life and sense of belonging.About Our Opportunity The Program Admin Officer is a critical member of the Business Development team that is focused on innovative programming, quality enhancement and outreach initiatives to foster growth and enhance the competitiveness of Nova Scotia tourism businesses. The Program Admin Officer is responsible for delivering Business Development Programs on behalf of Tourism Nova Scotia by administering, delivering, and promoting business development programs, initiatives, and projects. As the Program Admin Officer you offer coaching to help tourism businesses and organizations to build capacity and enhance the business readiness of the industry, and to support businesses in their efforts to understand the tools available to them to reach the goals as mentioned above. The Program Admin Officer works in a constantly changing global tourism environment which can lead to changing business policies and emerging trends. With these challenges, the incumbent must quickly adapt to new circumstances and contribute to new programming and be open to receiving training on new technologies and trends in tourism.  As the Program Admin Officer you establish and maintain a positive professional relationships with stakeholders from other provincial and municipal government departments and sector organizations. This position reports to the Manager of Business DevelopmentPrimary Accountabilities Contributes to the creation of new programs, including performing research and jurisdictional scans on potential program opportunities.   Consults and advises on the development of program objectives, guidelines, and the implementation process. The Program officer is responsible for managing and organizing individual files throughout the life cycle of the agreement from receipt of application to closeout of the agreement.  Interviews, counsels, and assesses applicant eligibility for various Tourism Nova Scotia programs.Advises on improving processes to support effective program delivery and implementation. Manages priorities and works effectively to reach expected service standards for clients.Conducts logistics for industry outreach programs such as planning, promotion, venue hosting (in person or online), registration, industry communications, evaluation, and follow-up. Coordinates the implementation of program recommendations with staff, stakeholders, and program users through the development of program plans, reviewing and updating programs and with program evaluation.Under the direction of senior management, develops information materials (guides, manuals, tip sheets, etc.) related to program requirements and procedures for both public and internal use.Qualifications and Experience To be successful in this role, you have a post-secondary degree plus one year of related experience. An acceptable equivalent combination of education, training and experience may be considered.  The successful candidate should have experience working directly with businesses to improve quality, enhance capacity and foster their development/start-up by providing advice, guidance, and expertise. Experience in providing business counselling, reviewing plans and diagrams, and providing feedback to business operators would be considered an asset.  With a strong client focus, you’ll possess excellent communication (oral and written) and interpersonal skills using tact and ensuring confidentiality to establish effective relationships with a variety of internal and external clients, including other levels of government and community agencies.    You are required to exercise good judgment and initiative, acting independently on inquiries, and making decisions where circumstances align with program standards. You can provide technical guidance when required on acquiring, organizing, protecting, and processing data to fulfill business objectives; analyzing data trends for use in reports to help guide decision making. You can manage multiple priorities during busier times, with demonstrated skills in organization and prioritization. Proven proficiency in word processing, spreadsheet management, and e-mail software, for example (Word, Excel, Outlook Project, and PowerPoint) will also help you in this role. We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.EquivalencyApplicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.Benefits Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.What We Offer Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.countless career paths. Department Specific Flexible working schedules. Pay Grade:  PR 06 - PR 10  Salary Range:  $1,924.95 - $2,360.46 Bi-Weekly Employment Equity Statement:Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application. This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:   Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.  External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.  Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].