INTERESTED IN OWNING A
FRANCHISE OF YOUR OWN?
INTERESTED IN OWNING A
FRANCHISE OF YOUR OWN?
View our currently available job postings today by clicking here .
Operations
Operations Manager – Thai Express
Operations Manager – Western Canada
Location: Edmonton, AB
With over 292 restaurants across Canada and 12 oversea, Thaï Express is leading Thai quick-service restaurant in North America. Our success is rooted in combining traditional Thai cuisine with new-world design and flavors.
We are now looking for a Regional Supervisor for Western Canada and based in Edmonton to ensure the day-to-day operations of the stores, in respect of the corporation’s vision regarding business strategies, operations and marketing. The Regional Supervisor will support the Franchisees, Vice-President, as well as internal partners to ensure the overall success of the organization.
Primary responsibilities:
- · Day-to-day supervision of stores (30 stores in West Canada) to ensure the rules and procedures of the Operations
- Manual are in practice;
- · Provide feedback and assessment of the stores under supervision by submitting
- monthly QSC reports;
- · Responsible for ensuring the quality of the brand at the store level, including
- compliance in purchasing, marketing activities and daily operations;
- · Must be proactive and show strong leadership skills in providing ideas and solutions to
- the operations of the store;
- · Communicate regularly with franchisees to relay all pertinent information related to the operations of the stores;
- · General administrative tasks and special projects as required.
Education/Experience:
- · College Degree in management;
- · 3 years restaurant experience;
- · Microsoft office basic knowledge.
Other Qualifying Skills and/or Abilities:
- · Demonstrated ability to work in a fast paced environment;
- · Positive, professional attitude and the ability to take initiative;
- · Proficient with Microsoft Office Suite;
- · Demonstrated organizational skills and ability to multi tasks;
- · Demonstrated ability to prioritize, by meeting deadlines and paying attention to details;
- · Proven ability to communicate to Franchisees and clients;
- · Proven strong problem solving skills and results oriented;
- · Must be client-focused and service-oriented;
- · English spoken and written;
- · Available to work weekends or evening;
- · Able to travel across Canada and overseas occasionally.