Company:
Capital Automotive Group
Location: Winnipeg
Closing Date: 27-11-2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Body Shop Administrator - Capital Collision Winnipeg Apply
Locations: Winnipeg, MB
Time Type: Full time
Posted on: Posted 4 Days Ago
Job Requisition ID: R1633
Company: Capital Ford Lincoln (Winnipeg)
Capital Ford Lincoln Collision Centre in Winnipeg is looking to add to their Rockstar team! If you enjoy a fast-paced challenge, providing customers with a seamless experience, and looking for an opportunity to grow your career, we are looking for a Body Shop Administrator!
Essential Duties:
Conduct detailed inspections of repaired vehicles to ensure compliance with Capital’s quality standards
Collaborate with technicians, repair planners, and customer service to address and rectify any customer quality concerns promptly
Exceed customer expectations by delivering vehicles in exceptional condition
Manage parts ordering and inventory to prevent shortages and maintain stock levels
Perform comprehensive assessments of damaged vehicles, documenting and recommending repairs as per inspection results
Act as the main point of contact between customers, insurance companies, and repair teams, ensuring effective communication
Schedule repair projects efficiently to optimize shop productivity and adherence to deadlines
Monitor repair progress, adjusting workflows to address any delays or issues directly
Work across departments to improve operational efficiency and resource allocation
Ensure accuracy and completeness of all repair documentation and customer records
Provide excellent customer service, including greeting customers, scheduling appointments, and communicating repair details and expectations
Offer guidance to customers on vehicle maintenance and care, aligning with manufacturer specifications
Clearly explain any additional repair needs, costs, and time considerations to customers
Ensure repair orders are clear and comprehensive for all parties involved
At Capital, we understand the importance of family and work-life balance. We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace. As such, we offer a variety of family-oriented programs, including:
Prescription, Dental, Eye Care, Paramedical, Life insurance
Short and Long-term disability coverage
Group RRSP options
Regular family-friendly social events
Employee and Family Assistance Program
Competitive wage plan
Opportunity for advancement throughout the Auto Group in our 10+ locations throughout Canada and California
Qualifications:
Experience working in a body shop or other automotive shop environment is an asset
Strong organizational skills with the ability to prioritize tasks effectively
Attention to detail and a commitment to maintaining cleanliness and orderliness
Ability to work independently with minimal supervision
Strong work ethic and a proactive attitude
Good communication skills and the ability to work well in a team environment
Thank you for considering this opportunity with Capital. We look forward to reviewing your application!
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service, and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists, and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
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Capital Automotive Group
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