Solutions Architect

Date Posted: 10/21/2024Req ID: 40256Faculty/Division: UofT ScarboroughDepartment: UTSC:Info & Instructional Tech ServicesCampus: University of Toronto Scarborough (UTSC)Position Number: 00011237Your opportunity:Under the direction of the Manager, Systems, the Solutions Architect is responsible for the strategic design, development, and management of both on-premise and future cloud computing infrastructure at the University of Toronto Scarborough (UTSC). The incumbent plays a critical role in maintaining the operation of the campus's computing infrastructure services, which support the administrative and academic missions across the campus.The Solutions Architect manages and oversees all functions related to the campus-wide system architecture and is responsible for strategic and operational planning to ensure the optimum operation of UTSC computing infrastructure, virtualized platform and data storage and backup solutions. Besides having deep technical knowledge of traditional IT infrastructure and systems, this role also requires strong expertise in cloud technologies. The incumbent will lead efforts in modernizing UTSC's IT environment by integrating cloud technologies, with a specific focus on Microsoft Azure, enabling the campus to embrace cloud computing in the future. Additionally, the incumbent is tasked with architecting and overseeing the DevOps environment in the department, ensuring that development, deployment, and operations processes are streamlined and optimized for both performance and reliability.The Solutions Architect also serves as a key resource for business analysts, IT managers, and other stakeholders, providing expert guidance on technical solutions that align with departmental and campus-wide business objectives. As part of the Information and Instructional Technology Services (IITS) management team, the incumbent contributes to the development of strategic IT plans and policies, advising on new technologies, trends, and opportunities for service improvements.Your responsibilities will include:Planning and implementing expansion and enhancement of IT infrastructure and services independentlyDeveloping, maintaining, and ensuring the security of campus computing infrastructure and networks servicesAnalyzing, recommending and designing internal network solutions to meet client needsDefining requirements and scope of complex projects with broad impact and long-term consequencesKeeping well-informed on current technologies, best practices and industry standardsCreating complex and technical documentation and user support guidesActing as an expert resource to developers on architecture, technical standards and coding techniquesServing as an expert resource to a group of professionals in the specialityEssential Qualifications:Bachelor's Degree Computer Science, Engineering, or acceptable combination of equivalent experienceSix to seven years of related and demonstrated experience managing complex IT infrastructure environments, including on-premise data centers and virtualizationProven experience in designing, implementing, and maintaining hybrid cloud solutions, with a focus on Microsoft AzureHands-on expertise in disaster recovery solutions, high-availability environments, and data storage managementDemonstrated experience leading DevOps environments and version control systems (e.g., Git), along with knowledge of infrastructure automation tools like Ansible and TerraformExtensive knowledge of systems administration on Linux/Unix and Windows platforms, with strong proficiency in protocols (TCP/IP, HTTP, DNS) and web services (Apache, Nginx)Advanced experience with programming languages such as Python, PHP, and shell scripting, as well as relational databases (e.g., MySQL, PostgreSQL)Strong understanding of information security principles and the ability to design secure IT infrastructureProficiency with ITIL frameworks and service management best practices, with a focus on incident response, change management, and service optimizationFamiliarity with system monitoring tools and troubleshooting complex performance issuesDemonstrated experience supervising technical staff and leading cross-functional teamsExperience in handling a variety of projects, deadlines and schedules simultaneouslyStrong analytical and problem-solving skills, with the ability to diagnose and resolve complex software application issuesExcellent communication skills, with the ability to work effectively with stakeholders and team members at all levelsStrong attention to detail and the ability to work independentlyDemonstrated superior interpersonal skills and the ability to work collaboratively, build consensus, maintain confidentiality, exhibit sensitivity to the needs and interests of a variety of stakeholders, and support the functioning of a diverse project teamSuperb written and oral communication skillsDemonstrated willingness to take initiative and ability to offer creative solutions in problem solvingStrong organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and excel in a fast-paced environment characterized by changing prioritiesApplicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environmentTo be successful in this role you will be:AccountableMotivated self-learnerOrganizedProactiveNote: A full job description is available upon request from the UTSC HR Office.Closing Date: 11/04/2024, 11:59PM ETEmployee Group: USWAppointment Type: Budget - ContinuingSchedule:Pay Scale Group & Hiring Zone: USW Pay Band 18 -- $114,486, with an annual step progression to a maximum of $146,408. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.Job Category: Information Technology (IT)Lived Experience Statement:Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected]. #J-18808-Ljbffr