Business analyst (IT Project)

Job type: Temporary 6-12 months (renewable + possibility of client permanence) Industry: Finance Location: Montreal Position of immediate supervisor: Management of the IT project office Conditions: Salary and benefits depending on experience Position Summary You will be responsible for ensuring that the tools and IT systems developed meet the needs of the sectors. You document the scope of projects, their objectives, and expected benefits. You will represent the business units within the framework of projects and assist project coordinators in carrying out the latter. Tasks and Responsibilities Analyze the business needs of the sectors, identify opportunities for improvement, and recommend solutions to optimize and evolve business processes and the organization of work. Document business processes and rules. Accompany users in the writing of procedures as an expert. During calls for tenders, draft customer requirements. Ensure the management, analysis, and prioritization of service requests and support users in the preparation of their requests. Organize and lead workshops with users to identify their needs. Prepare detailed needs analysis and participate in the identification of deliverables. Perform profitability analysis and participate in risk analysis. Master and apply the operational models of the company within the framework of project and improvement activities. Develop the testing strategy and use cases. Lead the testing team during implementation. Liaise between the development team and the users during all phases of the development cycle. Assist the project coordinator in monitoring different projects and in identifying problems and seeking solutions. Monitor products and best practices. Build and maintain close business relationships with partners and suppliers. Support the change management team in the implementation of different activities. Ensure knowledge transfer from users. Participate in any project where expertise is required. Desired Qualifications Bachelor’s degree in administration, information systems option, or the equivalent. CBAP (Certified Business Analysis Professional) certificate. Three (3) years of relevant experience. Excellent knowledge of computerized systems and processing and experience in operating computerized databases and report generators. Very good knowledge of spoken and written French. Advanced knowledge of software required in the role. Ability to reconcile divergent interests (IT vs users) and independence of point of view. Strong capacity for analysis, synthesis, and resolution of problems. Strong customer orientation. Strong relational skills and ease of adaptation. Very good communication and influence skills. Ability to work in a multidisciplinary team. Joining Trisotech Joining Trisotech allows you to benefit from numerous advantages: Join a Quebec firm recognized on the market with its clients for 28 years. Evolve in a professional environment where human values and the balance between work life and family life are considered (the loyalty of our employees is proof of this). Completely free immigration file until Canadian permanent residence is obtained. Benefit from an unparalleled personal support service (+30 100% satisfied files). Be supported in the process of reception and social and cultural integration (social and sporting activities). Competitive salary and benefits (partial teleworking, flexible schedule, vacation depending on experience, group insurance, Employer pension fund participation, profit sharing, etc.). Be supported by a financially strong company and a team and leaders who care about your well-being. #J-18808-Ljbffr