Site Director - 15/16 York St - Full-Time Days

Position: Site DirectorSite: Cadillac Fairview- 15/16 York St (12-14 Retail Shops)City: Downtown Toronto, ONStatus: Full-Time DaysHours: Monday to Friday : 0800-1600Pay Rate: $24.97Overarching Responsibility: All day-to-day oversight of the security operations at 15, 16 York Street (12,14 York Street retail)Responsibilities Detail:Continue to develop coaching skills and drive engagement.Conduct and document monthly meetings with Lead Hands.Collaborate with the Manager to implement and adopt new technologies to drive service and efficiencies, including CF Connect / Maximo.Ensure property team identifies and executes action items to close compliance gaps and eliminate recurring deficiencies within required timelines.Ensure all inspections are performed within prescribed timelines and Fire Safety Building Compliance is maintained at all times.Supervise all aspects of operation of the security department at the Property including monitoring dress, deportment, written reports of staff, overseeing/handling sensitive, high-profile situations in a professional and exemplary manner.Maintain currency of knowledge in security systems, equipment, and techniques; schedule daily activities of staff to ensure qualified coverage of security functions by determining needs and resources and coordinating and scheduling training of staff.Investigate tenant complaints, thefts, and suspicious activities promptly and provide feedback to tenants, the Manager, and others.Mediate internal staff conflicts, provide evaluations and recommendations, interview, hire and discipline if required.Liaise with tenants on behalf of the Manager's management team to resolve issues and concerns and provide advice on loss control and other security matters.Experience, technical, and interpersonal skills are to be of the same caliber as identified for a Security Supervisor in this agreement.In addition to completion of the grade 12 certificate, a community college diploma (or equivalent business management qualification) in a security/life safety, risk management or criminology-related discipline is preferred or equivalent level of mature security experience.Completion of a supervisory management program upon assignment to the account.Three (3) years working in a commercial real estate security environment, in positions of increasing responsibility – or equivalent work experience.One (1) year of security supervisory experience, ideally at one of the Manager's Properties or a property of comparably complex scope (i.e., large, mixed-use facility) – or equivalent work experience.Requirements & Qualifications:Valid Ontario Security Guard License.Valid Standard First Aid and CPR Level - C certification - Issued by a WSIB-approved provider.Covid-19 - Fully Vaccinated (Min 2 doses).Must have a minimum of 2+ years of experience working in Security or equivalent.Basic computer (keyboarding) skills are required.Knowledge of applicable federal, provincial and municipal legislation and regulations required.Excellent interpersonal skills.Demonstrated ability to multi-task.Effective written and verbal communication skills.Excellent discretion and overall decision-making skills.Tact and diplomacy in dealings with a range of settings and situations.Ability to work in a challenging, fast-paced environment.Flexible and adaptable in dealing with diverse situations and people.Prior work experience in a customer service environment.Previous experience working as a security guard. #J-18808-Ljbffr