Assistant Shelter Manager

The Assistant Shelter Manager provides a safe and secure environment for residents and visitors. Education/Certifications: The successful job applicant will have completed a

• Post secondary diploma (e.g., B.A., B.Sc .B.Sc.N.)
• Certification as an Addictions Counsellor (Check school program requirements) will be an asset.

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties. Experience:

• At least three years of prior related experience, including at least 2 years of experience in a social service settings supervision, budgeting, working with marginalized clientele, and a social services background.
• The incumbent has input to and/or participates in budgets with respect to the departmental budget.

Required Skills/Knowledge:

• The performance of the job requires moderate amounts of keyboarding and walking, and occasionally climbing stairs, standing, and lifting more or around 20-30 lbs.
• The performance of the job requires continuously monitoring the environment, multitasking, and a moderate amount of attention when reading, and close listening.
• Attention to detail, problem solving and analytical skills.
• Strong interpersonal skills, including coaching and/or conflict resolution skills
• Ability to communicate effectively and professionally in writing and verbally in English
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Strategic thinking and planning, creative and collaborative problem solving.
• Clear, consistent, and values-oriented decision-making.
• Strong skills in Windows, Microsoft Word, Excel, Outlook, and client database systems
• Experience with UltiPro, Workday, or other HRIS is a significant asset
• Experience with CAMS (Case Administration Management System) is a significant asset

Hours of Work: Hours of work will be 40 hours per week, Monday to Friday 8:00am to 4:00pm. The incumbent is responsible as a group/work leader. They are responsible for providing direction and checking results, but generally works along with those supervised. The incumbent directly supervises up to 14 full-time employees and part-time employees. The incumbent’s work environment is typically in an office or a work site within residential and community settings. The incumbent will work under the follow disagreeable conditions:

• Exposure to dirt, bodily fluids, bodily waste
• Exposure to drugs and alcohol
• Noise
• Dealing with angry and abusive people
• Verbal Abuse
• Odors
• On-call emergencies and scheduling

The incumbent may have little to no travel required The Assistant Manager is on-call 24/7 for emergency matters affecting departmental staff and clients. EXPOSURE TO HAZARDS: The job incumbent may be exposed to the risk of moderate injury or illnesses due to:

• Physical attacks by others (i.e. being attacked by a client/resident)
• Exposure to infectious diseases
• Exposure to toxic chemicals (some environments)
• Exposure to bodily fluids
• Sharp Objects (i.e. needle stick)
• Other dangerous situations

PRECAUTIONARY MEASURES: The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal precautions
• Immunization for Hepatitis B
• Vaccination against Tuberculosis
• WHMIS training
• Current Certification in First Aid/CPR
• Criminal Police Investigation Check (CPIC)
• Non-Violent crisis intervention training
• Cleared with Child Abuse Registry

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

HOURS:

• Permanent, full-time, 40 hours per week
• Monday - Friday 8:00am-4:30pm and includes a ½ hour unpaid meal break. Some flexibility may be required, and shifts may fluctuate in start and end times as discussed with Residential Services Manager.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. We thank all applicants, however, only those candidates to be interviewed will be contacted. Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.