As part of the Trade Spend and Deductions Team, the Deduction Analyst, will be managing a set of customer accounts to provide timely and accurate validation and claims creation oftrade deductions. Daily interaction with Customer Service Representatives, Sales as well as Customers and Clients.
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RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS SUMMARY
Daily management of all trade deductions and Post audit deductions, as assigned
Includes monitoring deduction status, header types,reason codes and days outstanding
Accurate validation -using Excel functions- with complete supporting documents as per SOP
Daily monitoring of open deductions to ensure timely clearing
Weekly review of individual and team goal to achieve month end targets
Engage customers, client, and sales where required to resolve discrepancies
Support investigation of trade related promotions as a result of deductions taken by customers
Source backup documentation (debit notes and POS data when available) for deductions taken
Monitor performance metrics for deductions
Collect outstanding unauthorized deductions that customer agreed to repay and support the customer collection process
Escalate deductions issues to Team Manager and Sales team
Supply customer specific TPM reports and analysis as required
For continuous improvement, address promotion setup accuracy versus customer deduction and promotional programs
Be familiar with costing sheets, deal sheets, contract, promotions for assigned customers
Work on special projects as required
Backup support for team members as required
Work closely with the Trade Spend Analysts for claims accuracy for assigned customers
QUALIFICATIONS
QUALIFICATIONS
Previous CPG or food industry experience with major retailers
2 – 5 years customer deductions experience: bill backs, price protections, allowances.
Excellent verbal and written communication and problem-solving skills
Excellent organizational and time management skills
Proven ability to manage multiple priorities and adapt to changing needs of the business
Resolve issues and fixing the root cause
Strong team player with good interpersonal skills and a desire to work in a team environment
Must be positive, passionate, and willing to make a difference
Knowledge of Trade systems an asset (SAP, TPM, MEI, AFS, Exceedra}
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta, and its subsidiaries, is an Equal Opportunity Employer
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