DUAL Security Officer/Security Supervisor

Job Type: Part-TimeThe Gateway to Your FutureIn this key role, you will be an integral part of the security team, ensuring Gateway’s staff, property, company assets and valued guests are secure and protected at all times. You will also deliver a high level of customer service, support for staff, and provide accurate reports. The Security Supervisor maintains a presence, patrols gaming and guest activity; conducts door duty and crowd control, and escorts guests and employees as required.You will perform a number of varying duties throughout your shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, monitoring alarm panels, controlling and issuing keys, writing reports, maintaining a daily log and conducting investigations. You may also be required to provide first aid and medical attention.Key ResponsibilitiesSupervises and manages team performance while participating in security activities.Oversees training, coaching, human resources, safety and recruitment needs of the team.Monitors floor traffic: watches for suspicious activity, communicates with management and surveillance.Provides excellent customer service by greeting customers, answering questions, and providing solutions.Escorts individuals within the facility and parking lot(s); may provide first aid; conducts interviews and investigations; writes reports.Comply with all applicable laws, policies and procedures.Keep work areas clean and free of safety hazards, debris and litter.Perform all job duties in a safe and responsible manner.Adhere to departmental quality standards.Perform other related and compatible duties as assigned.What You BringPrevious Security experience and Security training is a strong asset.Proven high level of Customer Service.Organizational, interpersonal, analytical and communication skills.The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.Completion of Serving It Right prior to start date (in BC).Why Work With Us?Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.Get to Know GatewayGateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people. Further information is available at www.gatewaycasinos.com.Apply Now!Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. #J-18808-Ljbffr