Dock Coordinator

The Dock Coordinator is responsible for day-to-day support of the Bison Warehouse Operations providing service to Bison internal and external customers. Specific responsibilities include: Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed. Communicating with dock operators about their task schedules and helping troubleshoot problems. Communication with Bison divisions to schedule internal customer tasks and troubleshoot problems. Work with operations and the shunt team to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks. Ownership of the reverse logistics process to maintain a quick turnover of returns at our dock. This includes helping with loading, unloading, processing returns, auditing returns, and internal networking with Operations to manage returns. Daily capacity reporting. Complete and submit daily activity logs. Ensuring all freight originating at the terminal has dimensions capture, maintains weekly DIMS compliance metrics. Ensuring all freight originating at the terminal has labels affixed to the skids, maintains weekly Labelling Compliance metrics. Ensuring compliance across all manifesting functions, (inbound & outbound) at the dock level Ensuring daily dock audit compliance. Identifying the need and requesting for 3rd party (temporary) help to manage ebbs and flows in volume at our dock operation. Forklift work as required to help the dock daily workflow. Some heavy lifting will be required. May be required to complete load transfers by hand. To work in accordance with all Bison policies and procedures. Other duties as required by the position. Qualifications: Knowledge of maintenance systems and processes including parts administration Strong organizational skills and record keeping ability with attention to detail Intermediate skill level in data entry and spreadsheet navigation, and strong competence in being able to navigate around computer systems Problem solving ability; recognize, assess, report and provide solutions Strong interpersonal, communication & customer service skills Strong time management skills with the ability to work with a strong sense of urgency Ability to work in a shop/maintenance environment (dust, noise levels, temperature changes, dirt...) Must be able to lift up to 70 lbs. This position is subject to a Monday to Friday shift, hours of work are 8:00 - 16:30 with a half hour unpaid lunch break. Why Bison: • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career • Dispersed work environments that promote a healthy work-life balance • Meaningful and impactful work and projects with an essential service provider • Join our engaging Wellness Program & extracurricular sports teams About Bison: • Celebrating over 50 years in Business • Active in giving back through Corporate Social Responsibility and Charitable Giving • Committed to environmental sustainability