Client Care Coordinator

HearCANADA is on a mission to provide Wonderful Sound for All – and we’re sharing our passion for making an impact in YOUR community!About the position: We are on the hunt for a multi-faceted Client Care Coordinator to deliver an exceptional client experience at our Sidney, BC HearCANADA clinic. This full-time, permanent opportunity would be a great career move for someone with administration, retail, or customer-facing experience looking to make a difference in their community! As a Client Care Coordinator, you will be responsible for greeting clients attending their hearing appointments, addressing walk-in clients/traffic, scheduling appointments, processing payments, maintaining files, ordering supplies, and assisting the hearing professional with duties such as sterilization. This is a multi-faceted role and our Client Care Coordinators will participate in some community marketing events, as such, travel within Sidney and a valid driver's license/access to a vehicle will be required. What we offer: $21-$24 / hour based on experience + a bonus structure Employer-funded benefits that start on your first dayRRSP program with employer-matchingAdditional health & wellness benefitsEducation assistance program and ongoing mentorship/professional development opportunitiesA culture that promotes inclusivity and a shared passion in making a positive impact in our communityWhat we are looking for:Completion of an Ontario Secondary School Diploma or equivalent, with relevant post-secondary education as a strong asset2+ years of client/customer-facing experience Experience in event planning, lead generation, business development a strong assetExcellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partnersProficiency with scheduling software and MS OfficeHearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.