General Manager

Benefits: Bonus based on performance Opportunity for advancement Training & development This position will be helping to lead the team at our new location opening in Stone Road Mall!We OfferCompetitive Salary: Paid biweekly and based on experience and skillsetPerformance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal daysIn-House Sales and Leadership Training: Paid training to enhance your skillsEarn While You Learn: Paid training on Crunch Connected, our platformContinuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experienceEmployee Perks: Free membership with guest privileges, discounts, and a daily workout built into your scheduleCareer Advancement: Direct path to franchise ownershipTransparent Communication: Open-door policy with supportive managementInclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!About Crunch FitnessBe a part of the greatest growth story ever to be told in the fitness industry! The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry. With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest costOur Core ValuesPositivity - We seek only to encourage, entertain, and empowerInclusivity - There is no one way or type in our diverse community Fun - We know serious fitness is hard, but that doesn’t mean it can’t be an edge-of-your-seat, can’t-get-enough, look-forward-to-your-workouts partyYour ScheduleMonday through FridayFlexible SchedulingPosition Overview:The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development. Responsibilities:Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members Team Building: Source, interview, and hire team members, establishing strong, cohesive teamsManagement Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operationsTraining Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performanceDevelopment and Coaching: Consistently develop and coach team members, providing training on employment policies and practicesStaff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectivesBusiness Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectivesMember Retention: Ensure timely resolution of member concerns as retention is a key priorityKPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceededFacility Maintenance: Maintain a clean facility with equipment operating at optimal levelsPayroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all timesProduct and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilizationCompliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operationsInventory Management: Monitor club inventory and ensure timely restockingWho You AreExperience in a fitness environment Service-oriented management experienceOwnership mentalityGrowth mindset