Contact Centre Representative

QUALIFICATIONS: Education, Training And Experience Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience. Skills And Abilities Ability to keyboard at 45 w.p.m. Knowledge of medical terminology Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to supervise. Ability to organize work. Ability to operate related equipment.