District Manager - Alberta

About UsIn Swedish, Fika is often translated as “a coffee and treat break,” but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life. Founded in 2020, FIKA Cannabis began as a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company emerged with a number of acquisitions in 2022. With over 130+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including; FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Bud Supply, and Prairie Records. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. Visit fikasupply.com or contact [email protected] to learn more. Currently, we are adding a District Manager to our team to oversee and support our growing operations in Alberta. This purpose-driven and passionate leader takes a people & community first approach that inspires emotional connections by celebrating cannabis culture, diversity, and inclusion. Our FIKA Family Members come from many backgrounds, united by an authentic motivation to create warm & welcoming environments where people can connect. We earn guest loyalty through genuine hospitality and we define everything we do through Hospitality, Experience, Authenticity, Respect, and Teamwork (H.E.A.R.T.). In this role you will be: Building your amazing team; developing through recognition, coaching and enthusiastic communication. Conduct regular store visits along with weekly District meetings to understand the needs and opportunities within your teams. Ensuring your District operates at its highest level, with commitment to regulatory compliance practices and efficient operations. Aligning day-to-day business with brand strategy, marketing & sales objectives, and long-term financial and key performance targets. Reviewing regional financials, KPI’s, secret shopper reports, and store level marketing efforts. Facilitating and leading all NSO’s and NSA’s within the region, positively representing the organization to ensure buy in from all stakeholders. Working collaboratively with NSO / NSA leads to ensure timelines are met. Providing consistent support with the personal development of the store managers in your District. Building a best-in-industry guest experience and then making it even better. Creating a culture of learning within your teams as well as with our guests. Ensure ongoing development for your teams on job related skills and product education using the tools/resources provided. Conducting performance reviews with Store Managers. Working with People and Culture to lead the professional development planning of all Store Managers and Assistant Managers within the designated region. Leading the most beautiful shops in the industry and maintaining their shine. Building a community with our neighbours and partners. Fostering an inclusive & welcoming environment where everyone knows and participates in ensuring the wellness, health, and safety of our colleagues and guests as our top priority. Doing what it takes, proactively identifying areas to make an impact. Working in conjunction with department leads within the company to provide our people. You will thrive in this role if you: Are passionate about guest experience and of course, cannabis. Are a courageous and candid people leader, relentlessly focused on bringing out the best from people and building talent pipelines to support growth of the individual and the business. Have an entrepreneurial mindset and are self-motivated; action-oriented and able to support a variety of responsibilities. Have keen attention to detail, critical thinking, and decision-making skills. Are continually looking to discover new opportunities, identify new ways of working, and scale and share best practices. Embrace a positive outlook, see the positive in people, situations, and events, and persistence in pursuing goals despite obstacles and setbacks. Operate with quality in mind through attention to detail, accuracy, & completeness. Have the ability to manage in an environment of change and ambiguity while maintaining outcome focus. Selection process:Interested candidates are invited to apply by submitting their resume. Selected candidates will be provided a full job description and be invited to a video interview. FIKA welcomes everyone and is an equal opportunity employer. If you need accommodation to participate in our selection process, please contact us. Qualified candidates: Have a minimum of 5 years’ people management experience within the retail or hospitality industry. Post-secondary education in Business Administration, Hospitality, or Retail Management (preferred). Experience analyzing financial or sales data, making informed business decisions. Experience working with best-in-class retail operations, leading multi-door operations a definite asset. Have a proven track record of driving operational excellence. Demonstrate strong time management, organizational skills, and attention to detail. Are self-motivated and have exceptional communication and presentation skills. Possessing knowledge of cannabis is an asset; enthusiasm is a must. Able to complete the Qualified Cannabis Certification program & successfully complete all required background checks. Able to leverage technology, skilled in POS, Social Media, and MS Office. #J-18808-Ljbffr