ADMN O 18R - Coordinator, Co-operative Marketing Partnerships Programs

Posting Title ADMN O 18R - Coordinator, Co-operative Marketing Partnerships Programs Position Classification Administrative Officer R18 Union GEU Work Options Remote, Hybrid Location Comox, BC V9M 3M2 CA Cranbrook, BC V1C 7G5 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Nanaimo, BC V9T 6L8 CA Penticton, BC V2A 8X1 CA Prince George, BC V2N4P7 CA Terrace, BC V8G 1W2 CA Vancouver, BC V6B 0N8 CA (Primary) Victoria, BC V9B 6X2 CA Salary Range $64,123.59 - $72,674.35 annually Close Date 10/15/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Destination BC Corp. Ministry Branch / Division TACS / Destination BC Job Summary Coordinator, Co-operative Marketing Partnerships Programs Position: Coordinator, Co-operative Marketing Partnerships Programs Salary: $64,123.59 - $72,674.35 annually Classification: Administrative Officer R18 Status: Full time, Permanent Location: Vancouver, Coast and Mountains region (Hybrid) Comox Valley, BC (Remote) Cranbrook, BC (Remote) Kamloops, BC (Remote) Kelowna, BC (Remote) Nanaimo, BC (Remote) Prince George, BC (Remote) Terrace, BC (Remote) Victoria, BC (Remote) Work Option: Hybrid or Remote Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays. Remote work is available for employees residing outside of the VCM region in one of the approved remote locations in BC listed above. Employees working remotely will have the opportunity to visit the Destination BC office once a quarter. Closing Date: October 15, 2024 at 4:00pm Position #: 00100505 Competition # : DBC 2024-22 If you are interested and you meet the selection criteria, please respond to this link with your CV prior to 4 PM October 15,2024. You must be a Canadian Citizen or p ermanent resident of Canada to apply for permanent positions with Destination BC. The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established. Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC’s experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development. Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds. Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC’s programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC’s worldwide reputation as a destination of choice. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca. Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work. A safe and respectful workplace for all employees is a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community. For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees, please contact [email protected]. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca. Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: [email protected] or by phone: 778-698-1336. PURPOSE OF POSITION As part of the Destination Management Division, the Co-operative Marketing Partnerships Programs department drives industry engagement through enhanced knowledge of Destination BC’s programs and offerings. The Co-operative Marketing Partnerships Program (“Co-op Program”) is an application-based program that provides co-operative, consumer-focused marketing and promotional funding to Community Consortiums and Provincial Tourism Experience Sector Organizations in BC. The intention of the Co-op Program is to foster industry collaboration, align marketing efforts with Destination BC’s strategies, and connect industry to the provincial brand by building brand equity through all province-funded marketing initiatives. Reporting directly to the Senior Advisor, Marketing Co-op Partnership Programs, this role provides support to the Co-op Program and acts as a key liaison between Destination BC and the tourism industry to facilitate collaboration and participation in marketing programs. This role works in close partnership with our Global Marketing and Finance teams and requires a high degree of collaboration to support corporate priority initiatives. The Coordinator provides support to sectors, community consortia, and individual businesses to enhance their knowledge and understanding of the opportunities and programs provided by Destination BC’s Co-op Programs. This role may also support Destination BC’s administrative responsibilities of the Municipal Regional District Tax Program (MRDT) as needed to ensure seamless business unit operations. SPECIFIC ACCOUNTABILITIES Develops and enhances complex relationships and partnerships between Destination BC, sectors, community consortia and individual businesses to further the understanding of the Co-op Programs and any program evolutions; Provides guidance and support to industry partners, tourism business and regional organizations during the development of consortium and sector-based marketing applications for Destination BC’s Co-op Programs; and may support MRDT application, renewal and annual reporting process as required. Provides support and input into the development and ongoing evolution of program application guidelines to ensure the consistency and transparency of the process; Under direction of the Senior Advisor Co-op Marketing Programs, provides support to the evaluation of applications process, ensuring consistency with Destination BC’s guidelines and provides feedback and support to applicants as required; Provides project management support and administers all activities within accepted project management standards to facilitate the development of tourism plans while working collaboratively with program facilitators and community/sector representatives; Develops and manages all project documentation (e.g. project plan, status reports, approvals and close-out) ensuring all projects follow appropriate project management procedures; Represents Destination BC at conferences, seminars and workshops as required. Plans and coordinates in person and virtual meetings, conferences and events as required; Liaises with other Destination BC program areas (Destination Development, Industry Development, Global Marketing, Research and Analytics, Visitor Services and Corporate Communications) to ensure the flow of information is maintained as it relates to co-operative marketing activities; Provides reporting and tracking of co-operative marketing activities/MRDT recipients and funding as required; Prepares, monitors and tracks contracts ensuring compliance with established policies; liaises with contractors to provide general work direction & ensure delivery of services in accordance with contract terms and conditions; resolves routine issues and escalates non-compliance; Monitors budgets, prepares month and quarter-end variance reports, processes invoices and monthly purchase card reconciliations, and applies appropriate coding and backup coverage; Proactively identify and act on opportunities to improve processes, procedures, and documentation for the unit; Proactively communicates with program participants as it relates to Destination BC’s strategy and activities. Assists the Senior Advisor and Manager, Co-op Marketing Programs, with quarterly financial reporting and annual business planning process; Other related duties as required, including providing project support to corporate priority initiatives. JOB REQUIREMENTS Diploma in marketing or business and a minimum 3 years’ experience in a tourism related field; or an equivalent combination of education and experience; Minimum 2 years’ experience partner relations development and maintenance; Minimum 2 years’ experience in planning and organizing meetings, conferences and events; Knowledge of project management and change management principles and practices; Proven experience developing contracts and contractor relationship management; Proven experience managing and reporting on budgets and financial tracking; Demonstrated experience in preparing written reports; and presentations; Demonstrated experience in desktop applications including spreadsheets, database maintenance, presentation software and word-processing. (MS Office preferred) Experience using SAP, Salesforce or an Information Management System will be considered an asset. COMPETENCIES: Managing Organizational Resources is the ability to understand and effectively manage organizational resources (e.g. people, materials, assets, budgets). This is demonstrated through measurement, planning and control of resources to maximize results. It requires an evaluation of qualitative (e.g., client satisfaction) and quantitative (e.g., service costs) needs. Relationship Building is working to build or maintain ethical relationships or networks or contacts with people who are, or may be, potentially helpful in achieving work-related goals and establishing advantages. These people may include customers, clients, counterparts, colleagues, etc. Holding People Accountable involves setting high standards of performance and holding team members, other governments jurisdictions, outside contractors, industry agencies, etc., accountable for results and actions. Problem Solving/Judgement is the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes, and generate solutions. Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate. Change Management: Effectively help the organizations’ members and partners understand what the change means to them and providing the ongoing guidance and support that will maintain enthusiasm and commitment to the change process. Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing perspectives on an issue, adapting one’s approach as situations change and accepting changes within one’s own job or organization. INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES: Self-discovery and Awareness means understanding one’s thoughts, feelings, values, and background and how they impact the success of the interaction and relationship, or how they may influence one’s work. It is recognizing one’s own biases by tracing them to their origins, through reflection and by noticing one’s own behaviour-and then intentionally seeking a way forward that positively impacts the interaction and relationship. It means maintaining new ways of thinking and acting when situations become difficult or uncertain, or in times of urgency. Change leadership is championing the achievement of intended, real change that meets the enduring vision of indigenous self-determination in British Columbia. It involves collaboratively developing and implementing ideas to achieve positive change from anywhere in the BC public service. The change leader learns from other leaders and elders, models the vision and encourages members of the public service to commit to and champion the vision. The change leader inspires others into new ways of thinking and doing business. The change leader routinely energizes the change process and removes barriers to change. ORGANIZATION CHART Vice-President, Destination Management Director, Industry Partnerships & DEIA Manager, Co-op Marketing Partnerships Programs & MRDT Senior Program Advisor, MRDT Senior Program Advisor, Co-op Marketing Partnerships Programs Coordinator, Co-operative Marketing Partnerships Programs Special Project Support HOW TO APPLY & APPLICATION REQUIREMENTS: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required. A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements. Please allot approximately 30 minutes to complete the application. Only applications submitted using the online application portal will be accepted. Job Category Administrative Services How to apply to this job If you are interested and you meet the selection criteria, please respond to this link with your CV prior to 4 PM October 15,2024.